Empower Retirement, LLC is a company dedicated to transforming financial lives and creating a flexible work environment. The Senior Product Manager will be responsible for the strategy, roadmap, and delivery of critical enterprise digital capabilities, focusing on reporting and authentication for plan sponsors and internal partners.

Responsibilities:

Partner with leadership to define and execute key product initiatives aligned with business objectives
Own the product strategy, roadmap, and lifecycle for assigned capabilities, including Plan Sponsor reporting, Plan Performance Insights (PPI), authentication, and user access management
Develop and maintain a prioritized roadmap that balances client needs, business priorities, operational improvements, regulatory requirements, and technical debt
Define product vision, business value, success metrics, and key performance indicators for assigned capabilities
Evaluate market trends, competitive offerings, client feedback, and industry insights to identify product opportunities
Collaborate with cross-functional stakeholders to evaluate alternatives, align priorities, and optimize client outcomes
Define and lead the scope of product development, driving end-to-end product capabilities and client experience
Lead product discovery, planning, and execution across Agile teams
Coordinate operational readiness, testing, release planning, launch activities, and production deployments with Product Deployment
Partner with Product Deployment and Marketing to support client communications, market introductions, RFP content, sales collateral, and product documentation
Lead post-implementation reviews and drive continuous improvement through lessons learned, documentation, and knowledge management
Lead the strategy and evolution of Plan Sponsor reporting and analytics capabilities
Translate business requirements into product features that deliver accurate, consistent, and user-friendly reporting experiences
Establish and monitor KPIs measuring product adoption, client value, operational effectiveness, product health, and business outcomes
Leverage customer insights, analytics, and operational metrics to continuously improve reporting capabilities
Own authentication, digital identity, and user access capabilities supporting plan sponsors, advisors, and internal users
Partner with Cybersecurity, Identity Management, Compliance, and Engineering to deliver secure, scalable, and seamless authentication experiences
Drive enhancements for user provisioning, role-based access, authentication workflows, and future identity management initiatives while ensuring regulatory compliance and an optimal client experience
Partner with Engineering, Architecture, Operations, UX, Product Deployment, Client Experience, Compliance, Legal, Risk, Cybersecurity, and business stakeholders to deliver strategic product initiatives
Collaborate with Empower intermediary home office teams to develop and implement enterprise initiatives
Build alignment across business and technology organizations while balancing competing priorities
Communicate product strategy, roadmap progress, risks, dependencies, and investment recommendations to executive leadership
Develop strong relationships with internal and external partners to ensure successful product delivery
Partner with Product segment leaders to improve P&L performance through market analysis, competitive insights, and product optimization
Drive product adoption in partnership with Product Deployment, Sales, and Service teams
Identify opportunities to improve operational efficiency, platform performance, client experience, and overall business outcomes
Monitor product health, adoption, service levels, client satisfaction, and performance metrics
Serve as the primary liaison between business stakeholders and Agile development teams by: Providing a clear business vision and priorities to development teams. Defining product epics, features, user stories, and acceptance criteria. Prioritizing and maintaining the product backlog based on business value, customer impact, technical dependencies, regulatory commitments, and roadmap priorities. Ensuring development teams have the business context and direction needed to successfully deliver strategic product capabilities

Requirements:

Bachelor's degree or equivalent combination of education and experience
7 - 10 years of experience in Product Management, Digital Product Development, or a related field
Experience managing enterprise digital products throughout the product lifecycle
Experience leading cross functional Agile teams
Experience translating complex business requirements into product strategy and technical requirements
Strong written, verbal, and presentation skills
Demonstrated ability to influence stakeholders across multiple organizations without direct authority
Experience working in regulated industries such as financial services, healthcare, or insurance
Strong analytical and problem-solving skills with the ability to make data driven decisions
Experience supporting retirement plan administration, defined contribution recordkeeping, wealth management, or financial services platforms
Experience with enterprise reporting platforms, business intelligence, or customer analytics
Experience with authentication, identity and access management (IAM), single sign on (SSO), multi factor authentication (MFA), or user provisioning
Experience working with APIs and enterprise integrations
Experience with Figma, Jira, or similar Agile planning tools
Experience partnering with Cybersecurity and Enterprise Architecture organizations
Experience using customer insights and product analytics to drive product decisions

Product Manager - LMSi system (Only W2)

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