Customer Service Representative (Remote)

Traveling with Tasha is a company that provides travel-related services, and they are seeking a Remote Customer Service Representative. In this role, you will assist clients with travel planning, reservations, and provide a positive service experience.

Responsibilities:

• Respond to client inquiries related to travel planning, destinations, and reservations
• Assist with coordinating travel arrangements including accommodations, cruises, and vacation packages
• Provide clear communication regarding booking details, confirmations, and updates
• Maintain accurate client records and reservation information
• Research travel options to help clients identify suitable vacation experiences
• Support clients before and after travel with questions or itinerary updates
• Stay informed on travel trends, destinations, and supplier offerings

Requirements:

• Strong communication and customer service skills
• Comfortable using online systems and digital communication tools
• Highly organized with attention to detail
• Ability to work independently in a remote environment
• Interest in travel, hospitality, or destination knowledge
• Reliable internet connection and remote workspace