Senior HRIS Business Analyst (Req#1320)

ePlus inc. is a technology solutions company that partners with visionary organizations to deliver transformative technology solutions. The Senior HRIS Business Analyst will collaborate with various stakeholders to enhance processes and optimize technology solutions, focusing on improving efficiency and the employee experience.

Responsibilities:

• SDLC Project Management – Have knowledge of the software development process from requirements through delivery to production. Work with implementation team to deliver to customer expectations. Thoroughly document and communicate all project risks to project team
• Software Analysis – Define requirements and evaluate existing functionality details to understand current system and future needs. Recognize and recommend to the business areas where efficiencies can be gained by altering the process or automating the process
• Software Review and Testing – Perform QA to ensure thorough unit/system testing before hand-off for acceptance testing. Includes development and execution of test plans/cases
• Support – Support, maintain, and document software functionality
• Documentation - Produce user/operational documentation for the system as well as release notes
• Change Management – Ensure project compliance to ePlus Change Management process. Coordinate the resolution of software defects as part of the QA and Change Management process. Review and plan upcoming releases, communicate to the business
• Communication– Ensure all stakeholders are communicated with in a timely and consistent manner. Elicit requirements from the business to use to produce the scope and requirements
• Process Improvement - Evaluate and improve HR processes through automation, standardization, and system enhancements
• Partnership - Partner with stakeholders to gather, document, and analyze business requirements

Requirements:

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field or equivalent experience
• Minimum of 5+ years of experience in business analysis, with at least 2 years in a senior or lead analyst role
• Experience with UKG (Ultimate Kronos Group) – hands-on configuration, support, and process optimization across HRIS modules
• Applicant Tracking Systems (ATS) – experience supporting, configuring, or optimizing recruiting workflows with a modern ATS like Greenhouse or similar
• Led cross-functional initiatives with significant business impact
• Strong proficiency in Excel (Pivot Tables, VLOOKUP, Power Query), Power BI, or Tableau
• Proficient in configuring enterprise applications to meet business requirements, with the ability to tailor workflows, user interfaces, and business rules without compromising system integrity
• Strong analytical and problem-solving skills, with a data-driven mindset and the ability to interpret complex information, identify root causes, and recommend effective solutions
• Deep understanding of user experiences principles and a strong ability to translate customer needs into technical requirements and process enhancements
• Skilled in identifying potential project and operational risks, evaluating their impact, and proactively recommending mitigation strategies
• Experience driving process improvement using established methodologies (e.g., Lean Six Sigma, Agile)
• Experience with Workforce Management (WFM) systems, including scheduling, timekeeping, and labor optimization (preferably UKG Workforce Management)
• Experience working with Greenhouse Applicant Tracking System (ATS)
• Strong hands-on experience with UKG Workforce Management (WFM)
• Proven success supporting or leading HR technology initiatives and enhancements
• Experience participating in one or more end-to-end HRMS implementations