Senior Software Engineer, Enforce - Safety Processing

Discord is a platform with a highly engaged community of gamers, focused on enhancing the gaming experience. They are seeking a Senior Software Engineer to take ownership of complex infrastructure within the Safety Processing team, ensuring effective content moderation and enforcement systems.

Responsibilities:

• Own high impact projects within a complex distributed system from end-to-end that help Safety at Discord scale
• Improve production services that process millions of enforcement decisions per day, including participating in the team's 24/7 on-call rotation
• Apply an adversarial mindset to enforcement systems to anticipate abuse patterns, edge cases, and failure modes in systems that must be accurate, fair, and legally compliant
• Partner with Trust & Safety, Policy, ML, Data Science, and Legal teams to deliver enforcement changes ranging from policy updates to compliance-critical pipeline improvements
• Contribute to measurement foundations by working with Data Science to define and baseline enforcement metrics like recidivism rate, over-enforcement rate, and unintended churn

Requirements:

• 4+ years of professional software engineering experience with a focus on backend services and infrastructure
• Strong programming skills in Python
• Experience building and operating distributed systems and production services at scale (use GCP, PostgreSQL, Redis, Pub/Sub, KKV, and gRPC)
• Demonstrated ability to own projects end-to-end and deliver results on time, including in ambiguous or transitional environments
• Strong debugging skills and ability to navigate complex, multi-service codebases. Many of our systems have deep interdependencies
• Demonstrated adversarial thinking. The ability to anticipate misuse, edge cases, and system vulnerabilities in systems that bad actors are actively trying to circumvent
• Experience being in 24/7 on-call rotations
• Excellent collaboration and communication skills, including experience working across Trust & Safety, Policy, Legal, or Operations stakeholders
• Using Gen AI products, like Claude Code, as part of your daily workflow
• Experience with content moderation, trust & safety, enforcement infrastructure, or related problem domains
• Familiarity with Rust
• Familiarity with legally mandated reporting pipelines or compliance-sensitive systems
• Experience with workflow automation or decision systems, particularly handler-based or rules-driven enforcement architectures
• Experience with observability tooling, defining SLOs, building dashboards, and instrumenting distributed systems with Datadog or similar
• A strong passion for Discord and making online communities safer