Analyst, Business Product

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems. The Analyst II, Business Product is responsible for driving end-to-end business and product analysis to solve complex challenges across healthcare revenue cycle operations, partnering closely with stakeholders to ensure measurable impact on product performance and customer experience.

Responsibilities:

• Conduct user interviews, define use cases, and document user journeys and pain points
• Gather, validate, and translate business and system requirements into actionable deliverables
• Define problems, evaluate solutions, and provide recommendations
• Analyze revenue cycle workflows to improve claim acceptance and reimbursement timelines
• Support data-driven decision making through trend and performance analysis
• Communicate insights, risks, and recommendations to stakeholders at all levels
• Identify and implement process improvements to drive efficiency and scalability

Requirements:

• Bachelor's degree or equivalent experience
• 2–5+ years in business or product analysis
• Experience gathering and documenting requirements
• Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI
• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require
• Healthcare revenue cycle experience
• Project leadership experience
• Experience with Jira, Confluence, Visio, or similar tools
• Customer-facing or client solution experience