Etsy is the global marketplace for unique and creative goods, seeking a Senior Staff Product Designer to enhance buyer experiences. The role involves designing high-impact buyer-facing experiences, collaborating with cross-functional teams, and driving design excellence across the shopping journey.
Responsibilities:
- Set the Bar for Design Excellence - Champion visual and interaction design quality across experiences, defining what “great” looks like and ensuring Etsy feels simple, trustworthy, expressive, and delightful
- Lead End-to-End Experience Design - Own sophisticated, high-impact buyer journeys across exploration, discovery, evaluation, and purchase—balancing customer needs, business goals, and technical constraints
- Drive Strategy Through Design - Develop product direction in early-stage work by leading workshops, design sprints, and concept explorations that help teams align on vision, requirements, and long-term outcomes
- Design at a Systems Level - Audit and refine existing experiences, contributing to and evolving our design system to ensure scalability, consistency, and excellence across the buyer ecosystem
- Drive Experimentation & Iteration - Partner with Product, Engineering and Analytics to build experiments, interpret results, and iterate based on insights—using both qualitative and quantitative signals to guide decisions
- Explore Future-Looking Solutions - Bring curiosity and fresh thinking by exploring new interaction patterns, motion, storytelling, and new technologies (including generative AI) that elevate buyer experiences
- Influence Across Teams and Organizations - Clearly articulate design rationale, trade-offs, and system value to audiences ranging from peers to senior leadership—helping teams make better, more customer-centered decisions
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Requirements:
- 7+ years of professional product design experience, with deep expertise designing native mobile experiences
- Exceptional visual and interaction design skills, proven through a portfolio showcasing high-quality UI, end-to-end flows, system thinking, and scalable solutions
- Proven experience designing complex, high-traffic consumer experiences in areas such as discovery, commerce, or marketplaces
- Collaboration skills–with a track record of close partnership with engineers to ensure high-quality execution
- Excellent communication and storytelling skills with the ability to influence and align diverse collaborators
- A strategic, proactive mindset—comfortable navigating ambiguity, crafting clarity, and driving initiatives forward independently