Associate Customer Business Manager & Analytics

Unilever is a leading consumer goods company, and they are seeking an Associate Customer Business Manager to drive business growth within the Club Channel, focusing on the Deodorant category. This role involves developing Joint Business Plans with Costco, analyzing data for insights, and building strong customer relationships to support long-term success.

Responsibilities:

• Deliver growth for Unilever within the Club Channel, with ownership of the Deodorant category
• Develop and execute Joint Business Plans with Costco, including assortment, pricing, and promotional strategies
• Build and maintain strong customer relationships while serving as the primary liaison for business-related discussions
• Lead strategic growth initiatives from ideation through execution
• Analyze category, customer, and syndicated data to identify business opportunities and actionable insights
• Conduct reporting, trend analysis, and performance reviews to support decision-making
• Coordinate annual planning activities and customer business reviews
• Partner closely with Marketing, Shopper Marketing, Category Management, Supply Chain, Insights, and other cross-functional teams
• Drive trade investment effectiveness and optimize business performance
• Develop marketing, merchandising, and customer-specific innovation programs that support growth objectives

Requirements:

• Bachelor's degree required
• Minimum 3 years of experience in the CPG and/or Retail industry
• Experience working with syndicated data sources such as Circana, Nielsen, and Numerator
• Strong analytical skills with the ability to translate data into business recommendations
• Strong negotiation, presentation, and communication skills
• Ability to manage ambiguity and navigate complex business situations
• Proven ability to build strong relationships with internal and external stakeholders
• Experience managing large retail accounts such as Costco, Walmart, Target, or other high-volume customers
• Experience in Customer Development, Customer Strategy & Planning (CSP), Category Management, or Sales roles
• Experience managing category performance, customer-specific innovation, exclusive product programs, and P&L responsibilities
• Advanced Excel analytical skills
• Strong PowerPoint and presentation development skills
• Experience managing to both internal and external stakeholders
• Remote work location preferred in the Seattle area
• You are customer-focused and comfortable leading conversations with complex retail customers
• You can influence decisions, build strategic partnerships, and identify win-win solutions
• You are a strong storyteller who can turn data into compelling business recommendations
• You thrive in fast-paced environments and enjoy solving complex business challenges
• You have a passion for growth, continuous improvement, and delivering results