Product Success Manager

Yaveon is a company expanding its presence in the North American market, seeking a Product Success Manager to drive partner success and enhance their products. The role involves gathering partner requirements, innovating product solutions, training partners, and conducting business reviews to ensure alignment and growth within the channel ecosystem.

Responsibilities:

• Gather reseller requirements, analyze customer needs and advise and train our partners and their customers on new projects
• Act as the overall liaison between Yaveon and partners, ensuring smooth internal coordination with our product team to enhance our solutions
• Bridge the gap between product development, sales and marketing by driving forward ideas from our Microsoft partners
• Take an active role in further developing our industry solutions based on partner and market feedback
• Plan and carry out pre-sales appointments for existing Microsoft Dynamics 365 partners in the US and Canada - remotely or on site
• Lead partner product education efforts and represent Yaveon at national and international events, including webinars, campaigns and trade shows
• Conduct regular business reviews with partners and provide structured reporting on product feedback, market insights, competition and knowledge gaps
• Regularly report to your line manager and collaborate with your colleagues

Requirements:

• In-depth experience in Microsoft Dynamics 365 Business Central
• Experience managing partners within the North American Microsoft Dynamics 365 partner channel
• Ability to translate partner needs into scalable products and services
• Proactive, self-driven, and willing to take ownership, make bold decisions and pursue new opportunities
• Familiarity with food, chemical, pharmaceutical, cosmetics and/or medical device manufacturing industries