Product Manager – Data Enablement and Communications

Role Overview

• Own the roadmap for data enablement, customer communications platforms, and eMarketing tooling across marketing needs, lifecycle functions, and emerging conversion use cases
• Translate complex data needs from marketing and business partners into clear product requirements that engineering can build against
• Partner with data engineering and analytics teams to identify gaps in data availability, data quality, and segmentation capability and convert those gaps into backlog items
• Define use cases, features, requirements, and acceptance criteria for communications platforms including notifications, content management, and campaign tooling
• Lead cross-functional initiatives that span marketing, technology, and lifecycle teams, bringing structure to ambiguous problems and driving alignment across stakeholders
• Use sound judgment to assess risks and produce well-structured, data-informed written narratives for leadership
• Analyze product and platform performance and establish metrics that reflect both technical health and business value
• Manage vendor relationships where third-party platforms such as communications vendors and CMS tools are core to the product surface
• Maintain strong communication channels across marketing, engineering, and operations, translating strategy into execution and keeping stakeholders informed on timelines, blockers, and outcomes

Requirements

• 5 to 7 years of experience in software Product Management
• Demonstrated experience owning data products or data enablement initiatives, with an understanding of how data flows, how it is consumed, and how to make it more useful to business stakeholders
• Experience with marketing technology platforms including customer communications, CMS, campaign management, or notification systems
• Ability to move fluently between high-level strategy and detailed execution, equally comfortable writing a one-pager for leadership and an acceptance criterion for engineering
• Exceptional communication skills: listening, writing, presenting, and collaborating across technical and non-technical audiences
• High integrity and the ambition to relentlessly pursue the best possible product
• Demonstrated ability to self-motivate, self-direct, and stay flexible in a fast-paced environment
• Bachelor's degree or equivalent work experience

Benefits

• Competitive Compensation; Eligible for STI
• Full Health Benefits: Medical/Dental/Vision/Life Insurance + Paid Parental Leave
• Company Matched 401k
• Paid Time Off + Paid Holidays + Paid Volunteer Hours
• Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)
• Employee Stock Purchase Program
• Tuition Reimbursement
• Charitable Gift Matching
• Job required equipment and services