QA Test Lead (POS & Retail)

Job Title: QA Test Lead (POS & Retail)

Location: San Francisco, CA (Onsite)

Job Description

Sephora is seeking an experienced Test Lead with strong POS (Point of Sale) and Retail experience to lead Quality Engineering initiatives for E-commerce and Digital platforms. The ideal candidate should have experience leading QA teams, driving test automation, and ensuring high-quality software releases across web, mobile, and backend applications.

Required Skills

• 8+ years of Quality Engineering experience
• 2+ years of Test Lead experience
• Strong Retail and POS testing experience
• Experience with E-commerce and Digital platforms
• Hands-on experience with Selenium, Playwright, or Cypress
• API testing using Postman or RestAssured
• Experience with Agile/Scrum methodologies
• Experience managing onsite and offshore QA teams
• CI/CD tools (Jenkins, GitHub Actions)
• Test management tools such as Jira and TestRail
• Strong communication and leadership skills

Responsibilities

• Lead QA activities for web, mobile, backend, and POS applications
• Define and execute test strategy, planning, and reporting
• Lead automation testing and regression test execution
• Coordinate onsite and offshore QA teams
• Perform API and end-to-end testing
• Support CI/CD integration and release validation
• Track quality metrics, defects, and test coverage
• Lead defect triage, root cause analysis, and issue resolution
• Support UAT, production validation, and release sign-offs
• Mentor QA team members and drive quality best practices