Senior Staff Product Designer, Care Delivery

Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. They are seeking a Senior Staff Product Designer to own the virtual care and provider-facing experiences, focusing on designing provider tooling and driving the evolution of AI-native design.

Responsibilities:

• Own the end-to-end experience across complex, cross-functional initiatives for our provider tooling and virtual clinic experience, from early concept through delivery, demonstrating exceptional decision-making and strategic thinking about scope, sequencing, and tradeoffs to drive results across projects
• Define how AI should behave in high-stakes contexts: how it communicates uncertainty, when it defers to human care, and how it builds trust with members navigating emotionally charged decisions
• Build functional, high-fidelity prototypes using AI-assisted coding tools (Cursor, Claude Code, or similar), and push others to move beyond static mockups
• Develop scalable AI-powered patterns in a healthcare context — confidence indicators, human-AI handoffs, progressive disclosure — that become the standard across Maven's design system
• Partner with Engineering, Product, Clinical, and Data at a strategic level: shaping model outputs into intuitive interfaces, influencing how problems are framed, and driving alignment across teams
• Develop leaders within the design team and non-design partners, fostering independence, delegating effectively, and promoting leadership among peers
• Identify and resolve cross-functional tensions, bridging gaps between design, clinical, and product perspectives
• Strengthen community within and outside the design team by championing company-wide cultural initiatives

Requirements:

• AI fluency: You use AI tools daily (Claude, Figma AI, Cursor, or similar) with strong prompting and synthesis skills. You're also helping others develop that muscle
• Vibe coding: You can turn ideas into working prototypes using AI-assisted coding tools, and you're comfortable pushing the boundaries of what that looks like in a healthcare context
• Technical depth: You've shipped code to production and can have an informed conversation about backend architecture, model behavior, and system constraints
• Strategic craft: A portfolio that shows not just design quality but also evidence of strategic ownership: defining success metrics, navigating ambiguity, and influencing direction
• Cross-functional leadership: You've driven complex projects across multiple teams and know how to create momentum without direct authority
• Mobile and web: Experience designing for mobile applications and responsive web
• Systems thinking: Ability to think beyond a flow and communicate a holistic system that can scale for any program
• Appetite for complexity: Energized by ambiguity and solving complex problems, and comfortable making calls when the path isn't clear
• Deeply empathetic toward members and the providers who help them navigate their family building experience, a space that's emotionally intense, medically complex, and often uncertain
• AI-native: you think in terms of what AI makes newly possible, and you bring others along in that thinking
• Invested in the people around you. You want the team to be better because you're on it, and to make the team better by mentoring
• Experience in healthcare, health tech, or regulated domains
• Background working with ML and AI teams on model-driven products
• Experience contributing to or building a consumer-grade design system, including Figma variables and advanced component architecture