Senior Staff Software Engineer, Core Automation

Coinbase is a company focused on increasing economic freedom and is seeking a Senior Staff Software Engineer for their Core Automation team. In this role, you will architect and build AI systems to enhance customer support and compliance processes, while also mentoring engineers and driving cross-functional collaboration.

Responsibilities:

• Own the design and implementation of Agentic AI systems powering Coinbase's customer support and compliance automation
• Architect a reusable platform of primitives, orchestration tools, and interfaces that enable other teams to adopt Agentic AI for their domains
• Drive cross-functional alignment with product, compliance, and operations stakeholders to translate business needs into scalable technical solutions
• Lead technical strategy for getting LLM-based applications from prototype to production, including grounding, hallucination reduction, and reliability at scale
• Mentor engineers across the team on system design, coding standards, and AI/ML best practices