Customer Service – Booking Hotels | We Will Train You

Evermore Travel LLC is a trusted travel planning company specializing in personalized vacations and hotel accommodations. They are looking for friendly, detail-oriented individuals to join their team as Customer Service Representatives focused on hotel bookings.

Responsibilities:

• Assist clients in selecting and booking hotel accommodations
• Provide accurate information on hotel amenities, pricing, and availability
• Respond promptly and professionally to client inquiries via phone, email, or online chat
• Maintain detailed and accurate records of client interactions and bookings
• Collaborate with team members to ensure seamless client experiences
• Stay updated on hotel offerings, travel trends, and industry changes
• Attend virtual training sessions and team meetings

Requirements:

• Strong communication and customer service skills
• Friendly, professional demeanor and positive attitude
• Comfortable working independently and managing time effectively
• Basic computer skills and a reliable internet connection
• Interest in travel and helping clients plan memorable stays
• In order To qualify, you must be based and authorized to work in one of the following locations: United States, Australia, Bahamas, Brazil, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Italy, Mexico, Saint Kitts & Nevis, Saint Lucia, Spain, or Trinidad and Tobago
• Previous experience in customer service, hospitality, or sales is a plus but not required