Business Analyst (USA)

Quantum Strides LLC specializes in Integrated Workplace Management Solutions for real estate, asset management, capital projects, space and move management, operations and maintenance, and sustainability. The TRIRIGA Business Analyst will analyze business processes, gather and document requirements, recommend improvements, support solution testing and implementation, and help drive continuous process optimization.

Responsibilities:

• Collaborate with stakeholders to understand and document business needs, objectives, and requirements
• Conduct interviews, surveys, and workshops to collect and analyze information
• Document and model existing business processes to identify inefficiencies and areas for improvement
• Design and propose optimized processes that align with organizational goals
• Prepare detailed and clear documentation, including business requirements, functional specifications, and process flows
• Maintain accurate and up-to-date documentation throughout the project lifecycle
• Act as a liaison between business stakeholders and IT or development teams to ensure a clear understanding of requirements
• Present findings, recommendations, and project updates to various audiences, including management
• Develop test plans and test cases to validate that the implemented solutions meet business requirements
• Collaborate with quality assurance teams during testing phases
• Assist in the implementation of changes by providing support, training, and documentation to end-users
• Monitor and evaluate the impact of changes on business processes
• Identify opportunities for process optimization, automation, and innovation
• Stay informed about industry trends, best practices, and emerging technologies

Requirements:

• Bachelor's degree in Business Administration, Information Technology, or a related field
• 5+ Years as a seasoned business analyst working on Enterprise Software Implementation projects
• Analytical Skills:: Strong analytical and problem-solving abilities to interpret complex data and provide actionable insights
• Communication Skills: Excellent verbal and written communication skills to convey technical information to non-technical stakeholders
• Technical Proficiency: Familiarity with business analysis tools, data modeling, and project management methodologies. Knowledge of relevant programming languages and databases is often beneficial
• Domain Knowledge: Understanding of the industry and business domain in which the organization operates
• Collaboration: Ability to work effectively with cross-functional teams and build positive relationships with stakeholders
• Adaptability: Flexibility to adapt to changing business priorities and project requirements
• Problem-Solving: Proven ability to identify and solve complex business problems
• Experience with IBM TRIRIGA and has exposure to IBM TRIRIGA Facilities Condition Assessment Model Highly Preferred
• A Master's degree or relevant certifications can be advantageous