Slipstream Life SciencesRemote
Veeva CRM Business Analyst - Remote, United States
United States of America
Full Time
4 days ago
H1B Sponsor Likely
Key skills
Veeva CRM applicationsVeeva CRM AdministrationITIL support processesBusiness requirements analysisData visualizationUser acceptance testingQuality assuranceProject managementCRMCommunication
About this role
Slipstream Life Sciences is a company focused on providing managed IT solutions for emerging pharma and biotech organizations. They are seeking a Veeva CRM Business Analyst who will gather and analyze business requirements, document processes, and collaborate with various teams to optimize the Veeva CRM platform.
Responsibilities:
- Gather, review, author and analyze business requirements and industry data, including KPIs and other key metrics
- Document design and system processes
- Own and develop relationships with partners, collaborating to optimize and enhance our integration
- Analyze data to draw business-relevant conclusions and in data visualization techniques and tools
- Partner with solution architects and team members to design the system
- Effectively communicate with and influence key stakeholders to support proposed strategies, process improvements and operational decisions
- Collaborate with project managers and cross-functional teams
- Partner with the business and other operations team leads to establish and ensure strategic alignment with the Veeva CRM Platform and long-term scalability
- Author user acceptance test scripts, write test summary reports, facilitate UAT, perform quality assurance and other validation documents as appropriate
- Manage daily project activities, schedule, scope, and change orders and budgets
- Provide weekly status reports including project risks, mitigation strategies, assigned personnel and resolutions
- Perform day-to-day operational oversight of the Veeva CRM platform and integrations with other systems and resolve issues
- Coordinate, when necessary, with other IT teams and/or vendor support
Requirements:
- Experience with any Veeva CRM applications
- Overall IT experience - 8+ Years
- Veeva CRM Admin Experience - 5+ years
- Good knowledge on the ITIL support processes
- Proven analytical and problem-solving skills
- Excellent verbal and written communication skills
- Maintain professionalism and attend all required meetings
- Certification in Veeva CRM Administration