Site Reliability Engineer

SweetRush Inc. is a global leader in learning and development that blends high-end storytelling with emerging technologies. They are seeking a Site Reliability Engineer to design, build, and scale the infrastructure that powers their products and services while ensuring reliability, scalability, performance, and security across cloud-native environments.

Responsibilities:

• Define and implement SLIs, SLOs, and error budgets
• Improve system availability, resiliency, and performance
• Lead incident response and drive blameless postmortems
• Identify and eliminate systemic reliability risks
• Conduct capacity planning and performance analysis
• Design, build, and maintain infrastructure in AWS
• Manage infrastructure as code using Terraform
• Improve CI/CD pipelines and deployment automation (GitLab CI)
• Build and maintain containerized systems using Docker and Kubernetes
• Reduce toil through automation and self-service tooling
• Enhance monitoring, logging, and tracing systems
• Use tools such as CloudWatch, CloudTrail, X-Ray, and modern observability platforms
• Improve alerting quality to reduce noise and increase signal
• Develop dashboards and reliability metrics for stakeholders
• Implement best practices in infrastructure hardening
• Improve patching, vulnerability management, and cloud security posture
• Support incident response and remediation efforts
• Contribute to disaster recovery planning and testing

Requirements:

• 5+ years in SRE, Production Engineering, or Cloud Infrastructure roles
• Strong experience operating production systems in AWS
• Deep knowledge of Linux systems architecture
• Experience managing infrastructure using Terraform (or similar IaC tools)
• Experience with Kubernetes in production environments
• Strong scripting skills (Bash, Python, or similar)
• Experience designing, monitoring and alerting systems
• Solid understanding of networking fundamentals
• Experience defining and measuring SLOs/SLIs
• Strong incident management experience
• Passion for automation and eliminating manual toil
• Data-driven approach to reliability and performance
• Experience in multi-cloud environments (Azure)
• Experience with security frameworks (SOC 2, ISO 27001, etc.)
• Familiarity with cost optimization in cloud environments
• Experience building internal developer platforms or self-service tooling