SS&C Technologies is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut. They are seeking a Senior Director of Product Management to lead the strategy, planning, and lifecycle management of pharmacy technology solutions, partnering with various teams to drive client value and business growth.
Responsibilities:
- Lead the strategy, planning, development, launch, and lifecycle management of pharmacy technology solutions
- Serve as the business owner for one or more strategic product domains within the pharmacy platform
- Partner across Product, Technology, Operations, Clinical, Sales, Marketing, and Client Success teams to deliver innovative solutions that drive client value and business growth
- Own the full product lifecycle—from identifying market opportunities and defining product strategy through agile development, go-to-market execution, and ongoing optimization
- Develop deep market, customer, and competitive insights to identify emerging opportunities, industry trends, and market needs
- Define target markets, customer personas, and problem statements that guide product investment decisions
- Establish product vision, mission, strategic objectives, and multi-year roadmap plans
- Lead build, buy, partner, and enhancement decisions to maximize market impact and return on investment
- Develop and maintain business cases, including market sizing, financial analysis, cost-benefit assessments, and success metrics
- Define and track product KPIs and business outcomes to measure product performance and value realization
- Create product strategies that align with corporate growth objectives and client needs
- Lead product discovery activities, customer research, and market validation efforts
- Define product requirements, feature prioritization, and release strategies
- Partner with UX, Technology, and Operations teams to design intuitive and scalable product experiences
- Develop experience maps, feature sets, value propositions, and product packaging strategies
- Ensure solutions address regulatory, operational, and client requirements within the pharmacy ecosystem
- Partner closely with Product Owners, Engineering, QA, and Delivery teams throughout the agile development lifecycle
- Provide strategic guidance to development teams to ensure solutions align with business objectives, client expectations, and go-to-market plans
- Participate in sprint reviews, release planning, and milestone reviews
- Support testing, validation, and readiness activities to ensure successful product delivery
- Identify and proactively mitigate risks that may impact delivery, adoption, or client outcomes
- Lead go-to-market planning and execution for new products, enhancements, and strategic releases
- Partner with Sales, Marketing, and Client Success teams to develop positioning, messaging, and commercialization strategies
- Create compelling value propositions, product collateral, and market-facing content
- Support sales opportunities through client presentations, demonstrations, RFP responses, and executive discussions
- Collaborate with Pricing and Finance teams to develop pricing strategies and packaging models
- Develop product bundling and cross-sell strategies that support revenue growth and client retention
- Create and deliver internal and external product training programs
- Monitor product performance, adoption, client satisfaction, and financial results
- Continuously evaluate market trends, client feedback, and competitive developments to inform future roadmap investments
- Manage product enhancements, lifecycle planning, and sunset strategies where appropriate
- Drive continuous improvement and innovation across assigned product domains
- Influence and align cross-functional stakeholders across Product, Technology, Operations, Sales, Marketing, and Client Success
- Communicate product strategy, priorities, and performance to executive leadership
- Mentor and develop product management talent as assigned
- Build a culture of accountability, innovation, customer focus, and operational excellence
Requirements:
- Bachelor's degree in Business, Healthcare Administration, Technology, Engineering, or related field
- 8+ years of product management experience, with experience leading complex healthcare or pharmacy technology products
- Strong understanding of pharmacy benefit management (PBM), healthcare technology, payer operations, clinical programs, digital health, or healthcare analytics
- Demonstrated experience building and executing product strategies that drive measurable business outcomes
- Experience working within Agile development environments
- Strong financial, analytical, and business case development skills
- Excellent communication, presentation, and stakeholder management capabilities
- Proven ability to influence across cross-functional teams and executive audiences
- Experience supporting sales processes, client engagements, and go-to-market initiatives
- MBA preferred