Key skills
Business AnalysisRequirements DocumentationTechnical SpecificationsSoftware Test PlanningQuality Assurance TestingSoftware System ReliabilityApplication Process DocumentationWorkflow DocumentationProject DocumentationVendor CollaborationSoftware ConfigurationAccelaProject ManagementCommunication
About this role
Mindlance is seeking a journey level Business Analyst for Sacramento County to enhance process workflows within the Community Development Agency. The role involves developing project requirements, creating technical documentation, and collaborating with vendors to ensure project success.
Responsibilities:
- Elicit, develop, and document project requirements; analyze and organize them for clarity and action
- Create detailed technical specifications, software test plans, and user guides
- Conduct thorough quality assurance testing to ensure software system reliability and adherence to requirements
- Maintain and update all documentation related to application processes and workflows
- Train users on new and existing software systems to ensure optimal use and adoption
- Prepare comprehensive project documentation, including proposals, schedules, change requests, and closure reports
- Collaborate with vendors on project deliverables and manage issue resolution to ensure project success
Requirements:
- Elicit, develop, and document project requirements; analyze and organize them for clarity and action
- Create detailed technical specifications, software test plans, and user guides
- Conduct thorough quality assurance testing to ensure software system reliability and adherence to requirements
- Maintain and update all documentation related to application processes and workflows
- Train users on new and existing software systems to ensure optimal use and adoption
- Prepare comprehensive project documentation, including proposals, schedules, change requests, and closure reports
- Must have excellent oral and written communication skills
- Must present well and communicate professionally
- Excellent organizational skills with a keen eye for detail
- Able to establish and meet deadlines
- Able to effectively communicate equally well with customers, technical staff, management, and vendors
- Able to facilitate meetings
- Able to work independently and with minimal supervision
- Able to learn new systems
- Able to interpret complex data and present it clearly to stakeholders
- Collaborate with vendors on project deliverables and manage issue resolution to ensure project success
- Experience using Accela, or collaborating with an Accela development team or vendor is a plus
- Experience working in or with a Community Development organization that deals with permits, inspections, planning, etc is a plus