Senior Site Reliability Engineer

Technatomy Corporation delivers innovative solutions through the efforts of their diverse and talented people. They are seeking a Senior Site Reliability Engineer to support the Technical Director in advancing reliability engineering and cloud operations for healthcare platforms and applications, ensuring improved availability, performance, and operational excellence.

Responsibilities:

• Partner with the Technical Director to implement and mature Site Reliability Engineering practices across platform services and hosted applications
• Improve the full service lifecycle from design and deployment through operation and continuous refinement, with a focus on availability, latency, performance, efficiency, and capacity
• Define, track, and report service-level indicators, service-level objectives, error budgets, and service health measures that guide engineering decisions
• Build, enhance, and maintain CI/CD pipelines that enable secure, automated, repeatable application and infrastructure delivery
• Develop and support Infrastructure as Code and configuration automation using Terraform, Ansible, and comparable technologies
• Integrate automated testing, validation, security checks, rollback, and operational readiness controls into delivery workflows
• Design and improve monitoring, logging, tracing, alerting, and dashboards to strengthen observability and accelerate issue detection and response
• Analyze system behavior, performance trends, capacity, failure patterns, and operational data to improve reliability, scalability, and efficiency
• Reduce operational toil by automating repetitive tasks, improving runbooks, and engineering durable solutions for recurring issues
• Support AWS infrastructure and Kubernetes, EKS, ECS, Docker, or comparable container platforms with an emphasis on resilience, scalability, and security
• Contribute to platform modernization, capacity planning, reliability reviews, deployment-pattern improvements, and operational readiness for cloud-native services
• Implement reliability practices that align with Federal security requirements, including secure configuration, least privilege, vulnerability remediation, and policy-based controls
• Collaborate with development, platform, operations, monitoring, incident-management, architecture, and cybersecurity teams to improve service and deployment outcomes
• Participate in incident response, service restoration, root cause analysis, and blameless post-incident reviews for critical systems and services
• Identify recurring issues, reliability gaps, and failure patterns and drive corrective actions through automation, architecture improvements, and process refinement
• Strengthen on-call readiness, operational documentation, escalation procedures, and continuous improvement practices that reduce mean time to recovery

Requirements:

• 6+ years of experience in Site Reliability Engineering, DevOps, platform engineering, cloud operations, or related roles supporting enterprise or mission-critical environments
• Hands-on experience supporting AWS or comparable cloud platforms, Linux-based environments, distributed systems, and production services at scale
• Strong experience with Infrastructure as Code and configuration automation using Terraform, Ansible, or comparable technologies
• Experience with Kubernetes, EKS, ECS, Docker, or another container and orchestration platform in production environments
• Experience building or maintaining CI/CD pipelines and deployment automation for secure, reliable software and infrastructure delivery
• Strong understanding of monitoring, logging, tracing, observability, incident response, root cause analysis, capacity planning, and performance optimization
• Proficiency with one or more scripting or programming languages such as Python, Go, Bash, or PowerShell
• Demonstrated ability to troubleshoot complex systems, automate operational tasks, reduce toil, and implement durable reliability improvements
• Experience collaborating across software engineering, platform, operations, cybersecurity, architecture, and customer stakeholder teams
• Strong written and verbal communication skills, including the ability to document technical standards, incidents, risks, operational decisions, and improvement plans
• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related technical field, or equivalent practical experience
• Must be able to obtain and maintain a Public Trust clearance
• This position requires U.S. citizenship or Greencard
• Experience supporting the Department of Veterans Affairs, another Federal agency, or a regulated enterprise environment with significant security and compliance requirements
• Experience defining and operationalizing service-level indicators, service-level objectives, error budgets, and production service health metrics
• Advanced experience with Prometheus, Grafana, CloudWatch, Elasticsearch, Kibana, Splunk, OpenTelemetry, or comparable observability platforms
• Experience with FedRAMP, NIST, Zero Trust, or other Federal security frameworks relevant to cloud and platform operations
• Experience supporting healthcare platforms, high-availability enterprise services, or large-scale modernization initiatives
• Relevant certification such as AWS Certified DevOps Engineer – Professional, AWS Certified Solutions Architect, Certified Kubernetes Administrator, HashiCorp Terraform Associate, or an SRE/DevOps credential