Infios WMS and IBM Sterling Product Manager/Product Owner (2 Positions)

JD-1

Infios WMS Product Manager (HighJump / Körber WMS)

Location: Raleigh, NC (5 Days Onsite)
Experience: 10+ Years

About the Role

We are seeking an experienced Infios WMS Product Manager to lead the strategy, roadmap, and continuous enhancement of our Warehouse Management platform. The ideal candidate will have deep expertise in Infios WMS (formerly HighJump/Körber WMS) and a strong understanding of warehouse operations, supply chain processes, and Agile product management.

As the Product Manager, you will collaborate with business stakeholders, operations teams, engineering, and implementation partners to define product priorities, drive innovation, and ensure the platform delivers measurable business value.

Required Skills & Experience

• 10+ years of IT and Supply Chain Technology experience.
• Strong experience with Infios WMS (formerly HighJump/Körber WMS).
• Proven experience as a Product Manager, Product Owner, or Functional Lead for Warehouse Management solutions.
• Deep understanding of warehouse operations, including:
• Inbound Receiving
• Putaway
• Inventory Management
• Cycle Counting
• Replenishment
• Picking
• Packing
• Shipping
• Returns Processing
• Experience managing product roadmaps, backlogs, and Agile delivery.
• Strong stakeholder management and communication skills.
• Experience working with cross-functional business and technical teams.
• Strong analytical, problem-solving, and decision-making abilities.

JD-2

IBM Sterling Product Owner

Location: Raleigh, NC (5 Days Onsite)
Experience: 10+ Years

About the Role

We are looking for an experienced IBM Sterling Product Owner to lead the product vision and roadmap for our Order Management initiatives. The ideal candidate will have strong expertise in IBM Sterling Order Management System (OMS) along with experience working closely with business stakeholders, engineering teams, and cross-functional partners to deliver scalable omnichannel commerce solutions.

This role requires someone who can bridge business and technology, prioritize product backlogs, and drive successful Agile delivery while ensuring the IBM Sterling platform meets evolving business needs.

Key Responsibilities

• Own and manage the product roadmap for IBM Sterling OMS initiatives.
• Collaborate with business stakeholders to understand requirements and translate them into actionable user stories.
• Prioritize and maintain the product backlog based on business value and strategic goals.
• Work closely with development, QA, architecture, and business teams throughout the product lifecycle.
• Define acceptance criteria and validate completed functionality before release.
• Drive Agile ceremonies including backlog grooming, sprint planning, reviews, and retrospectives.
• Partner with business users to identify opportunities for process improvements and platform enhancements.
• Ensure seamless integration between IBM Sterling OMS and enterprise systems including ERP, WMS, eCommerce, CRM, and fulfillment platforms.
• Support release planning, UAT, and production deployments.
• Monitor product performance and recommend enhancements to improve customer and operational experience.
• Act as the primary liaison between business stakeholders and technical teams.

Required Skills & Experience

• 10+ years of overall IT experience.
• Strong experience working with IBM Sterling Order Management System (OMS).
• Experience serving as a Product Owner, Business Product Owner, or Functional Lead in Agile environments.
• Strong understanding of Order Management, Inventory Management, Fulfillment, and Omnichannel Retail processes.
• Experience creating and managing user stories, epics, acceptance criteria, and product backlogs.
• Hands-on experience working with Agile/Scrum methodologies.
• Excellent stakeholder management and communication skills.
• Ability to prioritize competing business requirements.
• Experience collaborating with engineering and QA teams throughout the software development lifecycle.
• Strong analytical and problem-solving skills.

Preferred Qualifications

• Experience with IBM Sterling Intelligent Promising.
• Exposure to retail, eCommerce, or supply chain domain.
• Experience integrating IBM Sterling OMS with WMS, ERP, CRM, and eCommerce platforms.
• Familiarity with APIs, microservices, and system integrations.
• CSPO or Agile Product Owner certification is a plus.