The Investment Decision Support team is seeking an experienced Business Systems Analyst to contribute to the following efforts:
· Partner with Investment stakeholders to evaluate current enterprise content management (“ECM”) practices; conduct interviews and analyze workflows to identify best practices, gaps, inefficiencies, legal and policy requirements, scope recommendations, improvement opportunities and risks.
· Elicit, analyze and document future state business and technical requirements related to ECM, data handling, and system enhancements.
· Recommend standardized approaches for document intake, storage, retrieval, approval, versioning, classification and retention.
· Design and implement standardized workflows and governance frameworks for content organization, classification, retention, and accessibility, including document libraries, metadata structures, taxonomy, content types, workflows, templates, and security frameworks.
· Develop a comprehensive understanding of investment systems, document repositories, and data architecture, including data flows and system integrations.
· Create and maintain detailed documentation supporting file strategies, data flows, system processes, and operational procedures.
· Develop and execute testing strategies to validate system changes, document workflows, and process improvements.
· Support internal teams by developing job aids and conducting training on new technology and processes.
· Contribute to data analysis, reporting, and document-driven insights to inform decision-making.
· Proactively identify process improvement opportunities and drive solutions.
· Contribute to strategic initiatives and special projects as directed by the IDS Research Director.
Required Skills
· Bachelor’s degree from a four-year college or university.
· 7+ years of experience in business analysis, requirements gathering, document/data lifecycle management, and process improvement.
· 3+ years of experience supporting ECM strategies and enterprise data practices in a government, investment or financial services environment.
· Excellent critical thinking and problem-solving skills with strong attention to detail.
· Proven experience creating clear, structured technical documentation (e.g., requirements, process maps, data and document flows).
· Strong verbal and written communication skills with the ability to translate complex concepts into clear business terms.
· Demonstrated ability to collaborate effectively in a cross-functional team environment.
· Demonstrated ability to work independently and proactively identify and address areas needing attention or improvement.
Additional Preferred Skills
· Familiarity with process automation tools used to improve efficiency and reduce manual effort.
· Experience working with reporting tools and dashboards to support business insights and decision-making.
· Understanding of investment, financial services, or a related business environment.
