Senior Software Engineer-Developer Experience Team (Hybrid/Kansas City, MO)

H&R Block is a leading company in the tax industry, committed to blending human expertise with digital innovation. The Senior Software Engineer will design, develop, and maintain software components while leading technical discussions and mentoring engineers to improve developer experience and operational excellence.

Responsibilities:

• Act as a senior technical contributor and day‑to‑day technical leader, driving design, implementation, and operational excellence across shared engineering platforms and services that support enterprise software delivery
• Design, evolve, and support software solutions, tooling, and integrations that enable secure, scalable, and compliant software development practices across multiple teams and product areas
• Partner closely with engineering, architecture, governance, security, and product stakeholders to translate complex business, regulatory, and SDLC requirements into clear technical designs and working implementations
• Lead and contribute to technical design discussions and code reviews, helping set standards for quality, maintainability, and long‑term sustainability across teams
• Build and maintain automation, pipelines, and integrations that improve developer experience, reduce manual effort, and promote consistent application of engineering standards
• Collaborate with platform, tooling, and data teams to define and enable meaningful engineering and SDLC metrics and guidance, ensuring data is reliable, actionable, and aligned with enterprise reporting needs
• Evaluate and adopt emerging technologies, including AI‑assisted development capabilities, and help shape guidance, standards, and best practices for their responsible use in engineering workflows
• Troubleshoot and resolve complex technical issues that span repositories, pipelines, tooling, and integrations, often coordinating across multiple teams to drive solutions to completion
• Mentor and coach engineers across the organization by sharing technical expertise, promoting best practices, and helping teams navigate architecture, tooling, and process decisions
• Contribute to the continuous improvement of engineering standards, SDLC documentation, and operational practices, balancing consistency with flexibility to support diverse teams and use cases

Requirements:

• Bachelor's degree in a related field or the equivalent through a combination of education and related work experience
• Strong experience designing and evolving scalable, maintainable systems, with a solid grasp of architectural patterns, integration strategies, and trade‑offs across distributed platforms and shared services
• Hands‑on experience with CI/CD pipelines, developer tooling, and platform automation, including designing solutions that improve reliability, consistency, and developer experience across multiple teams
• Practical knowledge of automated testing strategies and quality gates, including unit, integration, and pipeline‑driven validation used to enforce engineering and SDLC standards at scale
• Experience working in environments where engineering governance, compliance, and reporting requirements influence how systems and pipelines are designed and operated
• Minimum of 5 years of related professional software engineering experience, with demonstrated ownership of complex technical problems spanning code, pipelines, tooling, and cross‑team dependencies
• Strong analytical and troubleshooting skills, with the ability to diagnose issues across repositories, build pipelines, integrations, and platforms, and drive resolution collaboratively
• Working knowledge of modern development platforms and ecosystems (such as cloud services, Git‑based workflows, and enterprise developer tooling) and the ability to adapt as technologies and standards evolve
• Experience collaborating with engineers, product managers, architects, and non‑engineering partners to translate ambiguous or complex requirements into clear technical solutions
• Curiosity and practical experience evaluating emerging capabilities (including AI‑assisted development tools) and helping teams apply them responsibly within established engineering practices
• Comfort working as a technology polyglot, with experience contributing across multiple languages, frameworks, and ecosystems, and the judgment to choose the right tool or approach for the problem at hand rather than defaulting to a single stack
• Demonstrated ability to learn, evaluate, and apply new technologies quickly, especially in platform, tooling, or enablement contexts where standards and capabilities evolve over time
• Experience operating in environments undergoing significant platform or tooling change (for example, migrations, new CI/CD platforms, or new developer workflows) and helping guide teams through those transitions pragmatically
• Curiosity about emerging engineering practices and AI‑assisted development, paired with a practical mindset about when and how to introduce new capabilities responsibly into existing workflows
• Willingness to step outside a single codebase or domain to understand systems holistically - including pipelines, tooling, documentation, and governance touchpoints - and improve how they work together
• Hands-on experience developing, unit testing, and troubleshooting large-scale applications (using the .NET framework and C# or similar tools)
• Full-stack development experience working across both C# and Angular 15+ (or similar tools)