Calian Group is seeking a Business Systems Analyst to support their recruitment transformation initiative. The role focuses on implementing and configuring a new Applicant Tracking System while ensuring operational integrity and compliance of the system data.
Responsibilities:
- Liaise with business groups to translate requests into technical solutions and configure Avature for approved changes
- Troubleshoot end-user requests and resolve workflow and configuration issues
- Facilitate configuration reviews, prioritization, and approval processes with the business
- Manage and track a backlog of configuration requests, including testing and closure with stakeholders
- Follow change management processes for configuration updates and adhere to Information Systems policies
- Triage approved changes using internal and Avature ticketing systems
- Participate in user forums and knowledge-sharing communities
- Monitor application and technology innovations and inform stakeholders of new capabilities
- Support merger and acquisition activities including onboarding new entities and consolidating job requisitions into Avature
- Coordinate onboarding and training for new users
- Coordinate software releases, refreshes, and related communications for Avature environments
- Support integration and interface changes
- Maintain role-based access controls and support compliance initiatives including data retention and privacy
- Monitor system usage including user counts, AI prompts, and storage thresholds
- Conduct annual data reviews and recommend actions aligned with data retention policies
- Develop data quality dashboards and coordinate data cleanup processes with business teams
- Lead quarterly access and permissions reviews and resolve discrepancies
- Configure and manage system notifications related to profiles, credentials, and privacy settings
- Trigger periodic system fit assessments with stakeholders
- Support stabilization efforts including onboarding and capability transitions
- Contribute to system reviews and renewal preparation
- Escalate configuration, data governance, and system consumption concerns
- Provide training materials and training on Avature usage
- Document and maintain configuration procedures
- Perform other duties as required within the role
Requirements:
- 5–7 years of experience in recruitment, recruitment operations, HR, or Talent Acquisition
- 2–3 years of experience in software development or system configuration
- Strong ability to translate business requirements into technical solutions
- Excellent communication skills
- Demonstrated ability and willingness to learn new technologies
- Innovative and forward-thinking mindset toward technology and data governance
- Ability to collaborate across multiple business groups and stakeholders
- Strong problem-solving and analytical skills
- Commitment to compliance, data integrity, and governance standards