Software Engineer - AI Products

Herald is transforming how commercial insurance gets sold by combining modern API infrastructure with industry-specific AI. As a Software Engineer on the Babbix product, you will drive major product initiatives, design and scale systems that power AI workflows, and collaborate closely with brokers to enhance their experience.

Responsibilities:

• Own large new areas within our product
• Drive the development of backend systems (APIs, data pipelines, and model orchestration), working closely with product teams to bring new capabilities to life
• Deliver experiments at a high velocity and level of quality to engage our customers
• Work across the entire product lifecycle from conceptualization through production
• Be able, and willing, to multi-task and learn new technologies quickly
• Contribute to internal tooling, testing infrastructure, and CI/CD to improve velocity and reliability
• Help evolve our Google Cloud Platform-based architecture as new product features are launched
• Gather feedback from pilot users and translate it into product improvements and feature priorities
• Work closely with customer success and integrations teams to ensure smooth rollouts and a great user experience