Senior Site Reliability Engineer

PlayOn Sports is a growth-stage company focused on high school sports technology. They are seeking a Senior Site Reliability Engineer to enhance the reliability, performance, and scalability of their systems, working closely with engineering teams to improve observability and automate processes.

Responsibilities:

• Assess and improve visibility: Work with engineering teams to review our current dashboards, metrics, and logs, identify the biggest gaps, and make targeted improvements that help us better understand system health
• Tighten monitoring and alerting: Refine alerts and dashboards for the most critical services so we can catch issues earlier and respond faster
• Build observability into delivery: Add instrumentation and telemetry into existing build and deploy processes to make reliability checks part of our normal release workflow
• Clarify what "reliable" means: Help define initial SLIs and SLOs for a few core user flows, aligning the team on what good performance and availability look like
• Streamline incident response: Partner with the Event Commander/on-call rotation to improve how we communicate, coordinate, and follow up during incidents
• Reduce manual effort: Automate routine checks and monitoring tasks to free up engineers for more impactful work. Over time, you'll take on a larger role shaping how we measure, monitor, and improve reliability across all services — setting standards, mentoring others, and helping engineering teams make data-driven decisions about performance and stability
• Contribute to system observability i.e implementing, improving metrics, alerting, and dashboards for better insight and faster recovery
• Develop automation, tooling, and monitoring solutions to support high service availability
• Partner with application and quality engineering teams to implement best practices in reliability, release automation, and testing
• Drive operational excellence through proactive incident prevention, blameless postmortems, and capacity planning
• Participate in on-call rotations to support critical services and ensure rapid response to incidents

Requirements:

• Solid experience in Python, especially for automation, tooling, and data-driven operational tasks
• Proficiency in at least one (Java, C++, or Go)
• Strong understanding of Linux systems, cloud infrastructure (AWS, GCP, or Azure), and modern deployment practices (Docker, Kubernetes, Terraform)
• Experience with CI/CD pipelines, version control, and automated testing frameworks
• Experience with observability tools (e.g., Prometheus, Grafana, ELK, Datadog, etc.) and log/metric analysis for diagnosing issues
• Proven experience facilitating and documenting Critical User Journeys translating them to actionable SLA/SLO for automation
• Demonstrated ability to collaborate with cross-functional teams and communicate clearly in high-impact situations
• A problem-solver who approaches reliability as a shared responsibility across engineering
• Familiarity with AI-augmented development tools (Claude, Codex) as part of a modern engineering workflow
• Experience writing or maintaining end-to-end or integration tests for distributed systems
• Background in performance testing, capacity planning, or chaos engineering
• Contributions to internal developer tooling or reliability-focused frameworks
• Exposure to security, compliance, or change management processes in production environments
• Relevant certifications