Flip is a company that specializes in Voice AI for eCommerce and healthcare brands. The Software Engineer will create user experiences, design and implement features, and oversee the Flip assistant's pipelines while working closely with customers and other engineers.
Responsibilities:
- Create user experiences
- Design and implement new features
- Oversee entire pipelines of the Flip assistant
- Interact with our customers
- Help shape the direction of the product
- Work on intricate Python-based systems that interface with a wide range of external APIs
- Develop optimized LLM interfaces
- Handle complex dialogue management and flows
- Shape conversational workflows
- Ensure low-latency, high-availability voice experiences
- Perform thorough yet swift PR code reviews
- Monitor performance and troubleshoot production issues across services and integrations