Senior Product Manager, Provider UM

MCG Health is a leading healthcare organization dedicated to patient-focused care. As a Senior Product Manager, Provider UM, you will lead the development and commercialization of provider solutions that enhance clinical decision-making and improve operational efficiency, defining the vision and strategy for key AI-powered products.

Responsibilities:

• Define and execute product strategy and roadmaps aligned with company goals and customer needs
• Lead cross-functional teams (engineering, UX, clinical, marketing) through the product lifecycle, managing execution of features through Product Owners
• Conduct market research, user interviews, and competitive analysis to inform product decisions
• Track and report on product performance using data to drive continuous improvement
• Lead GTM strategy, including defining offerings, packaging, and pricing models to accelerate growth
• Size the market opportunity for new offerings, develop monetization plans, and evaluate financial impact
• Work across marketing, sales, and partner teams to build insight into emerging market segments
• Build clear business cases and market entry frameworks to justify product investment decisions
• Contribute to product client proposals
• Partner directly with clients and strategic accounts to develop solutions, gather feedback, and validate product-market fit
• Act as the voice of the customer throughout the product lifecycle—advocating for usability, value realization, and satisfaction
• Lead client-facing presentations and product briefings to drive adoption and engagement
• Collaborate with Customer Success and Account Management to identify upsell and cross-sell opportunities

Requirements:

• 4+ years of experience in product management and 10+ years of professional experience, preferably in healthcare technology or health information services
• Proven ability to define and deliver high-impact products in an agile environment
• Experience working with finance and strategy teams on investment cases and revenue models
• Customer-focused mindset with strong analytical and problem-solving skills and decision-making skills
• Strong business skills associated with the range of go-to-market activities of product management and/or product marketing
• Proven track record of launching B2B or enterprise products from concept to commercialization
• Excellent communication, storytelling, and stakeholder management skills
• Strong understanding of utilization management workflows, medical necessity criteria, health system operations, and clinical decision making
• AI Fluency: proven ability to leverage AI tools to augment product workflows, working knowledge of AI architectures (LLMs, RAG, agents), and demonstrated ability to translate technical AI capabilities into customer value
• Familiarity with healthcare workflows, EMRs, or clinical content platforms is highly desirable
• Strong customer focus and ability to translate insights into actionable features
• Enthusiasm for continuous improvement, learning, and innovation in healthcare technology