Mortgage Branch Manager - Non-Producing

Texana Bank is a longstanding financial institution committed to serving its community. The Mortgage Branch Manager is responsible for managing the Loan Production Office while ensuring operational excellence, business growth, and regulatory compliance.

Responsibilities:

• Supervise and manage the daily operations of the LPO, ensuring efficiency and productivity
• Oversee a team of at least two full-time LPO employees or the equivalent
• Lead hiring and firing decisions by providing input into the bank’s talent management processes
• Mentor and coach employees to optimize performance, business growth, and professional development
• Conduct regular business planning and sales strategy meetings with LPO employees
• Maintain an open-door policy to support and engage employees effectively
• Ensure all employees comply with bank-mandated compliance training and continuing education requirements
• Meet or exceed minimum monthly production levels of five (5) funded mortgage units per month, as per bank policy
• Develop and maintain strong relationships with prospects, customers, and referral partners
• Educate customers on the mortgage loan process, products, pricing, and payment structures to enable informed decisions
• Assist customers in structuring loans to meet financial needs and goals
• Support employees in leveraging bank-approved tools to grow business opportunities
• Continuously recruit additional personnel to grow the team and expand the business
• Ensure adherence to bank policies, regulatory requirements, and industry best practices
• Monitor loan pricing management to ensure compliance with bank guidelines
• Immediately report suspected fraud or unauthorized activities to bank management
• Maintain stringent safeguards on borrower non-public personal information
• Assist in managing expenses, P/L, and overall business strategy to enhance the branch’s success

Requirements:

• Proven leadership experience in mortgage lending and loan production management
• Strong knowledge of mortgage products, pricing, and regulatory compliance
• Excellent communication, negotiation, and relationship-building skills
• Ability to drive sales and business growth while maintaining operational integrity
• Proficiency in mortgage software tools and financial analysis
• Commitment to team development and customer education