Senior Product Manager

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. The Senior Product Manager will design and deliver high-value AI Agent solutions for Veeva PromoMats and Vault Medical, focusing on automating the content lifecycle and improving compliance processes.

Responsibilities:

• AI Orchestration & Design: Lead the design of production-ready AI Agent applications, focusing on data flow orchestration, RAG architectures, and complex prompt engineering
• Strategic Product Discovery: Navigate the probabilistic nature of AI by identifying high-impact use cases where LLMs can solve non-deterministic problems in the MLR and Medical Inquiry workflows
• Performance & Value Metrics: Define and track clear KPIs for AI success, such as “Reduction in MLR Review Cycles”, “Inference Accuracy”, and “Automated Reference Matching Precision” to demonstrate ROI to stakeholders
• Prototype to Production: Drive hands-on design and development of AI prototypes while ensuring they meet the rigorous scalability and quality standards of the Veeva Vault platform
• Process Automation: Partner with Engineering and UX to automate key business processes, such as identifying compliance risks in promotional materials or triaging complex medical inquiries
• Stakeholder Alignment & Evangelism: Work with Application PMs to integrate AI capabilities seamlessly and present the value proposition to internal leadership and external stakeholders

Requirements:

• 5+ years of enterprise software product management, engineering, or consulting experience
• 2+ years of hands-on focus on AI/ML applications, specifically LLMs and Generative AI
• Technical Proficiency: Strong coding skills in Python and experience with AI Frameworks (e.g., LangChain, LlamaIndex) and APIs
• Architectural Knowledge: Deep understanding of data flow design, prompt engineering, and model fine-tuning for highly regulated content
• Communication: Ability to translate complex AI concepts into business value for non-technical stakeholders in Legal, Medical, and Regulatory departments
• Collaboration: Proven track record of working with UX and Engineering to build intuitive tools for complex workflows
• Domain Expertise: Direct experience with Veeva Vault PromoMats or Vault Medical
• Life Sciences Experience: Familiarity with MLR review processes, 2253 submissions, or Medical Information (MedInfo) workflows
• Data Background: Experience as a data scientist, machine learning, or data engineering role