Key skills
Technical project managementAPI standards and protocolsAPI integrationsAI tools ChatGPTAI tools CopilotAI tools ClaudeElectronic data interchange (EDI) systemsClient-facing project managementIT project managementERPEDICRMeCommerceStakeholder managementAIClaudeSaaSProject ManagementCommunicationCollaboration
About this role
Rithum is an AI‐first organization that focuses on leveraging AI to enhance collaboration and growth. As a Technical Program Manager, you will oversee electronic data interchange systems and API integrations, acting as a project lead to improve business processes and communication with clients and partners.
Responsibilities:
- Provide project oversight and strategic direction of electronic data interchange systems and API integrations
- Act as project lead and work closely with cross-functional teams to streamline business processes, improve data accuracy, onboard new clients, and enhance communication with partners and clients
- Consults with internal teams and clients in the analysis of technical integration requirements (EDI and API)
- Organizes, analyzes, & controls the activities of the engineering and implementation teams
- Tracks & reports development/onboarding status and communicates with teams and clients
- Oversee documentation processes for product changes and updates
- Manage product release cycles, coordinating between teams to ensure smooth rollouts and client transitions
Requirements:
- 3+ years client-facing technical project management experience at a B2B SaaS company
- Demonstrates comprehensive expertise in API standards and protocols, along with practical experience in API integrations
- Experience using AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate your outcomes; including but not limited to communication drafting, data analysis, prompt engineering, and/or documentation
- Experience as an IT Project Manager - capable of leading technical teams from a strategic business standpoint
- Ability to foster strong relationships with trading partners, vendors, and internal teams, and communicate effectively with various stakeholders to ensure alignment and project execution
- Ability to work in fast-paced environments and manage multiple projects simultaneously
- Bachelor's degree with 5+ years' experience in program management, preferably in the ERP, EDI, CRM or eCommerce space
- Master's degree is a plus