Senior Product Manager

BuildOps is a fast-growing technology startup focused on delivering innovative software solutions for the commercial contracting industry. As a Senior Product Manager, you will drive the product vision and collaborate with cross-functional teams to create industry-leading solutions that meet customer needs and enhance operational efficiency.

Responsibilities:

• Drive the product vision and roadmap for your domain, working closely with a team of engineers, designers, QA, and data engineers for execution
• Engage with customers of various types and sizes to understand their needs and validate solutions
• Challenge traditional approaches and conceptualize cutting edge solutions with AI and ML
• Work closely with other Product Managers, Customer Success, and Sales team members to understand priorities and align the roadmap with business objectives
• Communicate priorities and feature releases company wide for visibility. Work directly with early adopter customers for Beta Testing and feedback, and work closely with the Customer Success team for wider rollouts
• Own CSAT and feature adoption KPIs, as well as KPIs that measure efficiency gained for our customers

Requirements:

• 7+ years in tech with 5+ years B2B SaaS PM, or 3+ years in contractor/construction + 3+ years as a B2B PM
• Strong familiarity with construction/contractor service & assets workflows and how they map into software
• Strong technical skills - engineering, SQL, analytics
• Strong communication skills - collaborating with GTM and EPD teams; and directly with customers
• Strong customer research skill - working closely with customers to elicit their needs
• Strong product management skills - demonstrated ability to ship 0 to 1; and scale
• Strong understanding of agile development methodologies and experience working in an agile environment
• Mission driven individuals, who are motivated by complex challenges
• You have experience in and around the speciality contractor or construction world
• You have experience with products that manage equipment, equipment maintenance
• Knowledge of Accounting concepts and systems
• Familiarity with Salesforce, JIRA, Slack, Confluence