Technology Solutions Engineer

Outform is seeking a Technology Solution Engineer to join our team. The Technology Solution Engineer plays a key role in supporting Outform's technology-enabled retail solutions by partnering closely with the Technology Sales team throughout the sales cycle and translating customer requirements into technical scopes.

Responsibilities:

• Partner with the Technology Sales team to support new business and growth opportunities
• Manage multiple concurrent projects and technical workstreams simultaneously
• Track and document technology requirements and translate them into detailed scopes of work
• Develop spec sheets, system diagrams, and client-facing technical documentation
• Research emerging technology trends and recommend relevant solutions
• Lead and participate in internal and external technical meetings, providing project status updates
• Identify opportunities and risks; recommend, develop, and support industry-leading technology solutions
• Work with domestic and international vendors and partners, including China-based teams
• Collaborate with domestic vendors and strategic technology partners
• Directly partner with Sales and Operation teams to support standard operating procedures
• Develop spec sheets and other client-facing documentation in partnership with vendors and China team
• Travel as required for client meetings, workshops, trade shows, and other work-related functions

Requirements:

• 5+ years of experience selling or supporting enterprise-level digital signage technology (hardware and software)
• Good understanding of technology integration into retail fixtures and retail fixture deployment, especially big-box retail and club stores
• 5+ years of experience in project management related to product development and the technology sector
• 5+ years of experience in team management
• Fluency in business case development and high technology aptitude
• Experience working with engineering and production departments
• Experience with electronics hardware and software development life cycles
• Excellent communication skills written, verbal, virtual, and visual
• Solid organizational skills including attention to detail and ability to manage multiple priorities
• Proficiency in standard office and project management applications
• Retail industry experience
• Ability to travel for client meetings, trade shows, internal company meetings, and other work-related functions
• Bachelor's or Graduate's Degree in electrical engineering, computer science, data science, cognitive science, or equivalent experience
• Prior experience in a technology consulting role
• Core understanding of DOOH and Retail Media Network industries
• Experience with audio and visual solutions such as networking equipment, AV head-end equipment, and audio solutions
• Experience with Direct View LED screen solutions
• Experience with retail audience measurement and analytic solutions such as computer vision, hardware sensors, and mmWave technology
• Ability to read and understand electrical engineering and 3D CAD drawings
• International import, export, and logistics experience