Manager, Marketing Digital Operations

Range Group is a company that believes in the power of the professional travel advisor and is seeking a Manager, Marketing Digital Operations to enhance their digital ecosystem. This role involves managing content publishing, digital governance, and cross-functional coordination to ensure optimal website performance and user experience.

Responsibilities:

• Own content publishing and digital production across kensingtontours.com
• Manage and maintain scalable CMS templates, reusable page structures, and publishing workflows across the website ecosystem
• Create and update Figma files and wireframes that bring templates, modules, and digital experiences to life
• Partner with Marketing, Product, and Technology teams to recommend and evolve new website features, components, and UX improvements
• Lead end-to-end QA and release coordination, ensuring accuracy, functionality, responsiveness, and brand consistency before every launch
• Manage CMS governance including taxonomy, templates, workflows, page structures, and publishing standards
• Serve as the operational bridge between Marketing, Technology, Product, and external agency partners
• Drive website governance through ongoing audits, link management, redirects, compliance checks, and content health monitoring
• Build and improve scalable operational processes that reduce friction, eliminate bottlenecks, and improve speed-to-market
• Coordinate stakeholders, timelines, approvals, and release readiness to keep digital initiatives moving efficiently
• Support a culture of operational excellence, accountability, and continuous improvement across the digital experience

Requirements:

• 5-8 years of experience in digital operations, web production, content operations, UX production, or digital project management within a complex digital environment
• Hands-on experience working within CMS platforms (enterprise or headless CMS experience is a strong asset)
• Strong stakeholder management & communication skills with the ability to confidently work cross-functionally with Marketing, Technology, Product, and external partners
• Experience working in Figma to create, maintain, or evolve digital templates, wireframes, page layouts, or UX concepts
• Strong process orientation with the ability to manage repetitive operational tasks with consistency, accuracy, and attention to detail
• Strong project management and organizational skills with the ability to manage multiple priorities and stakeholders simultaneously
• Experience leading or coordinating UAT, managing defect tracking, facilitating IT sign-offs, and supporting successful go-live releases
• Familiarity with QA methodologies, web governance practices, accessibility standards, and digital brand guidelines
• Ability to identify opportunities for operational improvement and proactively recommend solutions
• Experience within travel, luxury, e-commerce, or high-consideration purchase industries is considered an asset