Solutions Engineer

Jamloop is building the next generation of performance-driven advertising for the streaming TV era. They are seeking a Solutions Engineer to act as a bridge between customers, revenue teams, and product organization, focusing on product demonstrations, customer feedback, and product strategy influence.

Responsibilities:

• Lead strategic product demonstrations for prospects, customers, agencies, and partners
• Translate platform capabilities into customer-specific business outcomes
• Support technical discovery and solution design throughout the sales process
• Continuously refine demo narratives based on customer feedback and product evolution
• Capture recurring customer feedback, feature requests, workflow challenges, and market needs
• Identify patterns across prospects and customers that inform future product investment
• Serve as a structured conduit between customer-facing teams and Product
• Bring real-world customer context into roadmap and prioritization discussions
• Participate in roadmap reviews, planning sessions, and product feedback discussions
• Partner with Product and Engineering to validate new concepts, workflows, and feature ideas
• Help evaluate market opportunities and competitive dynamics
• Ensure customer-facing realities are represented during product decision-making
• Become the internal expert on Jamloop's platform, integrations, measurement capabilities, and roadmap
• Help Sales, Client Partnerships, and Customer Success stay current on product changes and enhancements
• Develop product education materials, FAQs, demo assets, and enablement resources
• Partner with Product Marketing on launches, messaging, and customer communication
• Monitor competitive offerings, market trends, and emerging customer needs
• Help leadership understand how customer expectations are evolving
• Provide strategic recommendations that strengthen product positioning and differentiation
• Surface opportunities for innovation and commercial growth

Requirements:

• 4+ years of experience in AdTech, MarTech, digital advertising, or related technology environments
• 2+ years working directly with a DSP, programmatic buying platform, SSP, ad server, measurement platform, or related advertising technology
• Strong understanding of CTV, programmatic advertising, audience targeting, attribution, and campaign measurement
• Proven experience leading customer-facing product demonstrations, solution consultations, or technical presentations
• Ability to translate complex platform capabilities into clear business value
• Strong executive communication and stakeholder management skills
• Experience working cross-functionally with Product, Engineering, Sales, and Customer Success
• Comfortable operating independently and influencing without direct authority