Tulip Interfaces is a leader in AI-native frontline operations, helping companies enhance their workforce efficiency through a cloud-native platform. The Continuous Improvement Project Manager will manage project plans and collaborate with teams to drive digital transformations in manufacturing, ensuring successful project delivery and customer satisfaction.
Responsibilities:
- Manage project plans, timelines, budgets, and deliverables collaboratively with cross-functional teams and customers
- Collaborate with internal experts and customers to define project success and requirements
- Lead organization of information and communication to allow teams to focus on project work
- Provide expertise and thought leadership to guide customers through manufacturing digital transformations
- Understand technical project details enough to manage and escalate when needed
- Scope and quote projects for customers
- Contribute to internal process development and continuous improvement
- 25% expected travel
Requirements:
- 5+ years work experience in project / program management, manufacturing / production operations, management consulting, customer success operations or equivalent
- Experience working with multi-divisional, multi-geographical customers and managing stakeholders across multiple functions
- Experience working with manufacturing operations
- Ability to develop project plans with owners and timelines, for teams that include customers, partners, and internal resources
- Interpersonal, written and oral communication skills, including running meetings and delivering executive-level presentations
- You will be among the first practitioners to help Tulip define what AI-first delivery looks like — training and tooling will be provided, but intellectual curiosity is expected
- Experience with AI-assisted project tools, knowledge management, or automation platforms (e.g., Zapier, Make, Copilot, Claude or similar)
- Lean/ Six Sigma
- Agile and/ or scrum methodologies
- PMP
- Life sciences manufacturing experience