Real Estate Sales Development Representative

Evernest is a full-service real estate and property management company operating in 50+ markets and managing roughly 18,000 homes. They are seeking a Real Estate Sales Development Representative who will be the first point of contact for new clients, managing inbound leads and setting up qualified meetings for the sales team.

Responsibilities:

• Complete required new hire and role-specific training
• Be fully trained and “client-ready” within 30 days
• Demonstrate working knowledge of Evernest services, markets covered, and owner profiles
• Actively manage a high volume of inbound leads during assigned coverage hours
• Minimize speed to lead within 60 seconds of receiving a new lead
• Maintain accurate lead statuses, dispositions, and detailed notes in the CRM
• Maintain a consistent follow-up cadence until a lead is disqualified or handed off
• Consistent support and collaboration with the BDM
• Pass qualified leads to the appropriate BDM via warm transfer whenever possible
• Schedule meetings on BDM’s calendar when needed
• Ensure every handoff includes clear, professional CRM documentation
• Minimize booking unqualified or premature meetings
• Maintain strong appointment show rates through:
• Proper expectation setting
• Positioning the BDM as a trusted local expert
• Scheduled reminders of upcoming appointments

Requirements:

• Confident, personable, and natural on the phone
• Strong rapport building and customer service approach
• Motivated by activity, outcomes, and team success
• Comfortable using a variety of tech including; CRM's, dialers, calendars, email, and texting tools daily
• Able to manage tasks and documentation efficiently in a high-volume environment
• Adapts quickly to new systems, workflows, and process updates
• Handles rejection, missed connections, and objections professionally
• Maintains energy, urgency, and attention to detail throughout the day