ProSidian ConsultingRemote
Systems Engineer - Senior | IT Effectiveness - Video Conferencing And Phone Support [NPS024029]
United States of America
Full Time
1 hour ago
No H1B
Key skills
Video conferencing systems managementTelecommunication systems managementMicrosoft Certified Systems Engineer (MCSE)Project Management Professional (PMP)CybersecurityDisaster recovery planningBusiness continuityIT Service Management (ITSM)Operating system supportHigh Availability Cluster Multiprocessing (HACMP)Microsoft ExcelMicrosoft AccessMicrosoft OutlookMicrosoft PowerPointMicrosoft WordAdobe AcrobatVisioData analytic toolsProject ManagementRisk ManagementChange Management
About this role
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions. They are seeking a Senior Systems Engineer to provide IT services and support for video conferencing and phone systems, ensuring stable connections for remote users in the Government and Public Services sector.
Responsibilities:
- Serve as a Systems Engineer - Senior and provide coverage for swim lane tasks primarily considered in alignment with Task 2.4.3 – Video Conferencing And Phone Support related activities to Manage telecommunication and video conferencing systems, ensuring stable connections for remote users
Requirements:
- Advanced technical skills in managing video conferencing systems and telecom networks
- Microsoft Certified Systems Engineer (MCSE)
- Certified Project Management Professional (PMP)
- Best Business Practices
- Change Management
- Documentation and Standard Operating Procedures (SOPs)
- Cybersecurity Proficiency
- Disaster Recovery and Business Continuity
- IT Service Management (ITSM)
- Operating System (OS) Support
- High Availability Cluster Multiprocessing (HACMP)
- Bachelor's Degree in IT/Computer Science
- Advanced Certifications
- Bachelor's degree with experience in telecom system management
- Risk management
- Must meet security clearance requirements
- Advanced technical skills
- Understanding and proficiency with business tools and technology, including Microsoft Office
- The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary
- Commitment to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
- Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
- Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
- Willingness to constantly learn, share, and grow and to view the world as their classroom