Innovation Product Manager

DigiCert is a global leader in intelligent trust, ensuring security and privacy in digital interactions. The Innovation Product Manager will explore and validate new opportunities in digital trust and AI, leading cross-functional initiatives to transition concepts into revenue-generating solutions.

Responsibilities:

• Lead rapid prototyping initiatives for new digital trust solutions and features
• Design and conduct customer experiments to validate hypotheses and potential solutions, while partnering closely with the UX team
• Create proof-of-concept demonstrations for customer presentations and feedback sessions
• Utilize design thinking and lean startup methodologies to quickly iterate on ideas
• Conduct customer discovery interviews to understand pain points and opportunities
• Present prototypes and concepts to customers for early feedback
• Facilitate innovation workshops with key customers and partners
• Document and synthesize customer feedback to inform product direction
• Partner with Engineering teams to evaluate technical feasibility of new concepts
• Work closely with the UX Teams & Product Management to transition validated ideas into the product roadmap
• Collaborate with Sales and Solutions Architecture teams to identify customer opportunities
• Engage with Marketing to develop compelling narratives for new innovations
• Define and track success metrics for innovation experiments
• Document learnings and insights from failed experiments
• Maintain an innovation pipeline of ideas and concepts
• Create and present business cases for promising innovations

Requirements:

• 5+ years of experience in product management, innovation, or related field
• Experience driving innovation and thriving in driving a path through ambiguity
• Strong background in artificial intelligence, data analytics, cyber security, PKI, or identity management
• Demonstrated experience with rapid prototyping and experimentation
• Excellence in customer interview techniques and synthesis
• Strong presentation and communication skills
• Bachelor's degree in computer science, Engineering, or related field
• Understanding of cryptography and security protocols
• Familiarity with API design and integration patterns
• Experience with prototyping tools and methodologies
• Knowledge of agile development practices
• Comfort with data analysis and experimentation frameworks
• Experience with digital trust solutions and PKI infrastructure
• Knowledge of emerging technologies like artificial intelligence, blockchain, zero-trust architecture, or quantum computing
• Experience with design thinking and lean startup methodologies
• Background in software development or system architecture
• Experience presenting to C-level executives and technical audiences