HR Business Partner, Northwest

Crash Champions is the largest founder-led multi-shop operator of high-quality collision repair service in the U.S. The HR Business Partner will support an Operations VP by connecting people strategy to business outcomes, focusing on talent management, employee relations, and core HR operations.

Responsibilities:

• Act as a true advisor to your Operations VP. Participate in leadership discussions and connect people strategy to business outcomes
• Build bench strength across your market. Lead development conversations and maintain clear visibility into leadership readiness
• Manage ER matters with speed and quality. Focus on identifying patterns and addressing root causes, not just resolving cases
• Execute core HR processes consistently, including performance management, compliance, and communication of key programs
• Partnering closely with your Operations VP, contributing to leadership discussions and helping guide people-related decisions
• Retention efforts within your market, identifying risks and driving targeted action plans
• Building and maintaining visibility into leadership bench strength across General Managers (GM) and Operational Directors (DO)
• Conducting structured development conversations and supporting ongoing leadership growth
• Managing employee relations matters with sound judgment, consistency, and a focus on root cause
• Reviewing terminations proactively to ensure alignment and reduce risk
• Using data to identify trends and connect them to specific business or leadership behaviors
• Executing core HR processes including performance management, policy communication, and compliance
• Maintaining a consistent presence in your market to build credibility with frontline teams and leaders

Requirements:

• 3 to 5 years of HR Business Partner or generalist experience in a multi-site, field-based environment
• Experience building strong relationships with operational leaders and influencing outcomes
• Solid employee relations experience including investigations and disciplinary actions
• Strong business acumen and the ability to connect people decisions to performance outcomes
• Comfort using data to identify trends and inform action
• Valid driver's license and ability to travel regularly within market, plus 25 to 40 percent overnight travel
• Experience with leadership assessments or development tools is a plus
• Bachelor's degree in HR, Business, or a related field preferred