About Quest Alliance:

Quest Alliance is a not-for-profit organization working across India, dedicated to equipping young people with the skills they need to thrive in a rapidly evolving world of work. Since 2008, we’ve been reimagining how young learners, especially those from underserved communities experience education, career readiness, and lifelong learning. We have been enabling equitable school-to-work transitions by building future-ready learning ecosystems that prioritize access, inclusion, and innovation.

Through strong collaboration with government systems, educators, communities, and civil society, we co-create tech-enabled learning experiences that empower young learners—especially those from disadvantaged and underrepresented backgrounds to build dignified, thriving and future-ready careers.

We envision a world where education goes beyond access, becoming a powerful tool for self-empowerment, social mobility, and lasting impact.

Role Overview :

This role strengthens the work of the Learning Experience Design (LxD) team by embedding data-driven reflection, measurement, and learning insights into the design and delivery of educational programs and products. The person in this role will collaborate closely with program, technology, and learning experience teams to analyze educator and learner journeys, measure program effectiveness, and establish strong feedback loops. The goal is to ensure continuous improvement in learning experiences, product design, and facilitation based on evidence and evolving learner needs.

Key Responsibilities :

Collect, organize, and analyze data from multiple sources, including training sessions, chatbot interactions, digital products (apps, games, dashboards), and learner assessments.
Develop and maintain dashboards to monitor learner engagement, progress, and key program indicators.
Generate insights and trends that inform curriculum updates, product iterations, and facilitator capacity-building.
Partner with LxD leads to review curriculum and content builds with a focus on learner outcomes and experience.

Conduct learning effectiveness studies using both qualitative and quantitative methods.
Facilitate reflection sessions with program teams using data stories, learner case studies, and insight presentations.

Support the design, testing, and refinement of learning measurement tools such as rubrics, reflection forms, and feedback surveys.
Collaborate with tech and product teams to strengthen data capture, analysis, and visualization systems aligned to learning goals.
Ensure data systems and tools reflect learner voice, promote inclusion, and maintain contextual relevance.

Coordinate and provide backend support for the WhatsApp-based chatbot, including testing, troubleshooting, and analytics tracking.
Act as a bridge between program teams and the Quest Experience Lab (QEL) for product operations, content uploads, and QUESTApp updates.
Maintain comprehensive documentation of learning tools, usage data, and platform interactions to inform continuous improvement.
Contribute to the EdTech product development roadmap by co-creating learning experiences that nurture future-ready skills among students and educators.
Conduct school visits to observe teacher and student engagement, capture insights, and feed them into design and operational strategies.
Facilitate internal knowledge-sharing sessions and enable piloting of new curriculum modules (e.g., AI, Computational Thinking) through iterative design and reflection cycles.

Develop insight briefs, reflection reports, and case studies to capture key learnings, challenges, and opportunities.
Share synthesized insights in organizational learning spaces to strengthen learner-centered design practices.
Collaborate with Monitoring, Evaluation, and Learning (MEL) teams to align evidence-generation efforts with learning outcomes.

Requirements

Strong analytical skills with demonstrated experience in tools such as Excel, Google Sheets, Power BI, or equivalent platforms.
Proficiency in working with both qualitative and quantitative data.
Understanding of learning sciences, curriculum design, or human-centered design principles.
Excellent communication and storytelling abilities—able to translate data into insights and action.
Reflective, curious, and collaborative mindset with the ability to work across diverse teams.
Comfort with operating at the intersection of program design, product development, and facilitation.

Benefits

Salary: The pay band for the position starts at Rs. 77,000/- per month (cost to company) ( The salary offered will be commensurate with the experience and expertise of the candidate)

In addition to your compensation, you are also eligible for a suite of benefits designed to support your well-being and growth:

- Comprehensive Personal Accident Insurance covering up to ₹10,00,000 annually

- Mediclaim Insurance covering up to ₹3,00,000 annually, supported through our insurance partner, Loop, which also offers additional wellness benefits

- Reach for the Stars (RFS) amount of up to ₹5,000 to support your self-learning and knowledge-building efforts

- Internet allowance of up to ₹750/month, reimbursable based on actual usage to support flexible and hybrid working arrangements

- For employees with children under the age of 6 years, Quest offers childcare or day care fee support through a monthly matching contribution of up to ₹3,000, helping you create a supportive work-life balance

- Access to emotional health and wellbeing programs such as:

* Group sessions worth ₹7,500 per session fully covered by the organisation

* 1:1 counselling sessions (worth ₹1,800 per session), fully covered by the organisation

At Quest Alliance, we pride ourselves on being an Equal Opportunities employer, embracing applications from all segments of the community. We are committed to ensuring that every applicant and employee is treated with fairness and respect, regardless of gender, sexual orientation, marital status, social status, caste, religious belief, age, or any other factor that is irrelevant to performance. Your individuality is valued and respected within our organization.

Know About Quest

Website : http://www.questalliance.net/

Blog : https://thelearnerbyquest.wordpress.com

About the Team and Culture

Everyday is a Friday! - How we make our workplace fun

Quest Day - Our Bday celebrated with people we love, and there is food & music

What our partners & collaborators say? - see here

Annual All Staff Meet - From Goa, Kumarakom, Coorg, Bodh Gaya & Puducherry this is where all employees meet to celebrate their learning & relationships.

Watch our youtube playlists for more.

Manager - Ed Tech

Key skills

About this role

Collect, organize, and analyze data from multiple sources, including training sessions, chatbot interactions, digital products (apps, games, dashboards), and learner assessments.

Develop and maintain dashboards to monitor learner engagement, progress, and key program indicators.

Generate insights and trends that inform curriculum updates, product iterations, and facilitator capacity-building.

Partner with LxD leads to review curriculum and content builds with a focus on learner outcomes and experience.

Conduct learning effectiveness studies using both qualitative and quantitative methods.

Facilitate reflection sessions with program teams using data stories, learner case studies, and insight presentations.

Support the design, testing, and refinement of learning measurement tools such as rubrics, reflection forms, and feedback surveys.

Collaborate with tech and product teams to strengthen data capture, analysis, and visualization systems aligned to learning goals.

Ensure data systems and tools reflect learner voice, promote inclusion, and maintain contextual relevance.

Coordinate and provide backend support for the WhatsApp-based chatbot, including testing, troubleshooting, and analytics tracking.

Act as a bridge between program teams and the Quest Experience Lab (QEL) for product operations, content uploads, and QUESTApp updates.

Maintain comprehensive documentation of learning tools, usage data, and platform interactions to inform continuous improvement.

Contribute to the EdTech product development roadmap by co-creating learning experiences that nurture future-ready skills among students and educators.

Conduct school visits to observe teacher and student engagement, capture insights, and feed them into design and operational strategies.

Facilitate internal knowledge-sharing sessions and enable piloting of new curriculum modules (e.g., AI, Computational Thinking) through iterative design and reflection cycles.

Develop insight briefs, reflection reports, and case studies to capture key learnings, challenges, and opportunities.

Share synthesized insights in organizational learning spaces to strengthen learner-centered design practices.

Collaborate with Monitoring, Evaluation, and Learning (MEL) teams to align evidence-generation efforts with learning outcomes.

Requirements

Benefits