Key skills
MentoringCommunication
About this role
Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. We accomplish this in many ways including, but not limited to; treating our customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
- Commitment to providing customer service that makes both internal and external customers feel welcome, important and appreciated
- Responsible for being professional, displaying a positive attitude, and communicating well of the company in the presence of customers or on social media
- Assist the Pharmacy Coordinator with management of the district, including coaching, mentoring, training of associates, special projects, inventory management, and new store/remodel set-up
- Administer immunizations to customers following Kroger orders and procedures
- Successfully complete clinical services according to relevant case load
- Dispense medications to customers pursuant to prescriptions and, following laws, regulations, policies and procedures, and ethical standards
- Compound medications, using standard formulas and processes, such as weighing, measuring, and mixing ingredients
- Review prescriptions issued by prescribers to assure accuracy and determine formulas and ingredients needed
- Verify new medication against existing medication and patient profile to ensure that there are no-drug or drug disease interactions prior to filling prescription
- Verify the work of the Pharmacy Technicians and Interns, including accuracy of all prescriptions assembled
- Support special promotions in consultation with the Pharmacy Manager and/or Pharmacy Coordinator
- Engage the pharmacy team to hold appropriate day supply. Follow protocols on recalls
- Stay current with present, future, seasonal and special ads
- Follow all state and federal laws regarding annual department and personal licensing application/renewal
- Maintain established procedures for quality assurance, security of controlled substances, and disposal of hazardous waste drugs
- Work to prevent and report robbery, theft or fraud
- Support preventative maintenance by proper inspection and repair of equipment
- Reinforce safety programs by complying with safety procedures and identify or correcting unsafe conditions
- Adjust personal schedule to staff business unit's open shifts when necessary
- Communicate information with department members that impact the department or job functions
- Comply with the provisions and agreements set forth in company policies and the union contract(s)
- Adhere to all company, local, state, and federal laws and guidelines, including HIPAA Fraud, Waste and Abuse (Medicare), and DEA Procedures
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum
- Must be a licensed Pharmacist in good standing
- Bachelor's Degree in Pharmacy or PharmD
- Excellent Written and Verbal Communication Skills
- Excellent Planning and Organizational skills
- High attention to detail and accuracy is a must
Desired
- Management experience preferred
- Pharmacy experience
- Retail experience