Business Analyst/Content management solutions using Hyland OnBase.

Business Analyst/Content management solutions using Hyland OnBase.

Location: Madison, WI

Need to Relocate

Top Required Skills & Years of Experience:

Experience: Must have at least 8 years of Business Analyst experience with hands-on involvement in Software Development Life Cycle (SDLC).

OnBase Expertise: Must have 2-3 years working experience with Hyland OnBase (minimum knowledge of document type groups, document types, document retrieval, and Unity Client).

Functional Knowledge: Must have a strong understanding of security group management, document indexing, and autofill keyword sets.

Soft Skills: Must be a self-starter and consistently portray a sense of urgency and have excellent, written and oral communication skills.

Nice to Have Skills:

Experience with Hyland OnBase modules such as Workflow, WorkView, Document Composition, ShareBase, Unity forms, Image forms, Docusign and Topaz signature integrations.

Certifications related to BA, ADA and/or Hyland OnBase.

Position Overview: The Wisconsin Department of Corrections is seeking a technically driven, self-motivated, and collaborative OnBase Business Analyst to join the Bureau of Technology Management (BTM) - Content Solutions team. This position serves as the primary conduit between key business stakeholders and technical developers and is responsible for translating complex business workflows into detailed functional specifications for OnBase Administrators to configure OnBase solutions that automate document-driven processes.

Key Responsibilities

Requirements & Analysis

Facilitate requirement-gathering workshops, interviews, and storyboarding sessions to identify business objectives, functionality gaps, and business processes.

Provide system analysis to identify integrations and assess impacts to existing processes and functions across teams.

o Assist the Project Manager with:

o Creating work breakdown structures from requirements

o Entering and managing tasks in Jira

Taking meeting notes

Stakeholder Management

Act as the primary communication channel between operational teams, subject matter experts, and development teams.

Testing & Quality Assurance

Translate business requirements into User Acceptance Testing (UAT) criteria.

Execute test plans and validate system fixes.

Coordinate resolution of UAT and testing feedback with developers.

Incorporate ADA compliance into UAT and QA processes.

Lifecycle Support

Oversee end-to-end SDLC activities from system specification preparation through final deployment and end-user training.

Lead software demonstrations and training sessions.

Draft user-facing documentation and knowledge articles.

Create how-to videos.

Assist with customer support related to policy, process, and how-to questions.