Customer Billing System

Job Title: Application Architect - Customer Billing Systems (CSS)

Location: Remote

Job Type: Contract W2

Job Description:

We are seeking a senior Application Architect III to provide technical leadership and architectural oversight for projects within the Customer Billing Systems (Customer Service System - Customer/1) platform. The role partners closely with project managers and leads internal and vendor technical resources to deliver complex application solutions.

Key Responsibilities:

• Lead application architecture and technical design efforts for CSS initiatives

• Provide hands-on technical guidance throughout the SDLC (design through implementation)

• Serve as the technical interface between development teams, vendors, and project management

• Identify application-level risks and support mitigation planning

• Ensure solution quality, performance, and alignment with enterprise standards

• Support system enhancements, integrations, and issue resolution in complex environments

Required Experience & Skills

• 8 10 years of experience with Customer Billing Systems, specifically CSS (Customer/1)

• 8+ years working in a formal SDLC environment

• Experience working in utility or regulated environments

• Strong application architecture and systems integration experience

• Proven experience leading technical teams (internal and vendor)

• Ability to manage and influence vendors and hold them accountable

Mainframe technologies
COBOL
DB2
UNIX
GoAnywhere
MuleSoft Managed File Transfer (MFT)
C++
Foundation for Cooperative Processing (FCP)
Client/server and internet-based architectures
Basic WAN/networking concepts