Customer Success Manager, Large/Enterprise School Districts – Join Our Remote Talent Community

Securly is the #1 trusted innovator in student wellness, safety, and engagement, supporting over 20 million students across more than 20,000 schools globally. They are seeking to connect with outstanding Customer Success Managers who have deep experience supporting large K-12 school districts and influencing decision-makers across multi-threaded relationships.

Responsibilities:

• Demonstrated success managing post-sale relationships with large school districts (20,000+ student enrollment preferred)
• Strong knowledge of K-12 operational structures, budget cycles, and stakeholder roles
• Proven ability to serve as a trusted advisor to senior education leaders and administrators
• A track record of driving product adoption, retention, and strategic expansion
• Excellent communication and influence skills with both internal teams and external stakeholders

Requirements:

• Demonstrated success managing post-sale relationships with large school districts
• Strong knowledge of K-12 operational structures, budget cycles, and stakeholder roles
• Proven ability to serve as a trusted advisor to senior education leaders and administrators
• A track record of driving product adoption, retention, and strategic expansion
• Excellent communication and influence skills with both internal teams and external stakeholders
• A strategic, mission-driven CSM with experience supporting complex public sector accounts
• Skilled at balancing relationship depth with outcome-based performance metrics
• Comfortable facilitating strategic conversations and success planning with senior-level stakeholders
• Collaborative, organized, and self-motivated in a remote-first environment
• Energized by work that supports student safety, engagement, and well-being at scale
• 20,000+ student enrollment preferred