Sr. Engineer, Application Development & Maintenance (SAP S4 BRIM CC)

Cardinal Health is a healthcare services and products company, and they are seeking a Senior Engineer for Application Development & Maintenance. This role is responsible for supporting SAP S/4HANA transformation initiatives and driving enhancements for SAP BRIM Convergent Charging, serving as a technical lead for designing and supporting solutions within the SAP BRIM ecosystem.

Responsibilities:

• Provide deep expertise in SAP BRIM Convergent Charging (CC), including both technical and functional components
• Configure and maintain core CC objects:
• BITs & CITs (Billable and Chargeable Items)
• Chargeable Item Classes
• Allowance and balance management logic
• Price Plans & Charge Plans
• Cross-Catalog Mapping Tables, Translation Tables, Subscriber Tables, Range Tables
• Provider Contracts
• Design and support rating and re-rating processes for complex pricing scenarios
• Configure, test, and debug new and existing charge plans in a production support environment
• Troubleshoot:
• BIT/CI creation issues
• Queue backlogs
• Pricing discrepancies and rating anomalies
• Support FI-CA posting simulations and bill run rehearsals
• Reconcile end-to-end usage-to-bill flows across:
• Convergent Mediation (CM)
• Convergent Charging (CC)
• Convergent Invoicing (CI) and FI-CA
• Design and manage integrations with:
• SAP SOM (Subscription Order Management)
• SAP CI (Convergent Invoicing)
• SAP FI-CA
• External mediation systems
• Develop and maintain interfaces (REST APIs, SOAP web services)
• Conduct fit-gap analysis and recommend SAP standard best practices
• Lead and facilitate design workshops and solution discussions
• Support performance tuning of rating engines and charging processes
• Leverage AI tools to improve productivity, automation, and operational efficiency
• Provide leadership in planning/sequencing of end-to-end design workshops and support facilitation of workshops, leveraging knowledge of industry best practices and application of global SAP implementation experience
• Ability to convert technical/functional specifications into test scenarios and test scripts
• Identifying synergies and optimization areas within the BRIM and manage the execution
• Keeping up with emerging technologies and changes in business processes
• Maintain strategic relationships with all key stakeholders and provide timely and effective communications, including appropriate status updates
• Customer focused and deep understanding of business needs
• Driving end-user satisfaction by using specific metrics
• Provide leadership and direction to the teams during problem solving and crisis management
• Provide solution leadership, organizing, and overseeing projects
• Solution ownership of new build project and enhancement for BRIM
• Help in completing effort estimates, preparing proposals, and collaborating with functional partners to deliver solutions for value-add business functions
• Collaborating with other process tower leaders to ensure a cohesive solution without impacting cross functional and downstream processes or applications
• Ensure all critical BRIM processes are properly monitored and alerted; and automate recurrent incidents
• Closely follows the strategic direction set by the segment and executes on priority goals

Requirements:

• Bachelor's Degree in related field or equivalent work experience
• 8+ years of SAP experience, with 2–3+ years in SAP BRIM Convergent Charging
• Strong hands-on experience with: Convergent Charging Core Tool & CDC, Charge plan lifecycle management
• Expertise in core CC tools and utilities: Admin+, BART, IEC, Bulk Loader, Rater, Guider, Updater, Dispatcher commands
• Strong experience in: Performance tuning of rating clusters, High-volume transaction processing
• Solid understanding of: FI-CA integration and BIT processing, Billing and invoicing impact
• Integration expertise across: SAP CC ↔ SOM, CI/FI-CA, SD, External mediation systems
• Experience working with Subscription, usage-based, telecom, or utilities billing models
• Strong experience in requirements gathering & Functional and technical specification documentation
• Demonstrated analytical, problem solving, organizational and planning skills
• Strong collaboration and leadership skills
• Proficiency with ASAP (Accelerated SAP) Waterfall and Agile methodologies
• Strong experience in completing effort estimates, preparing proposals, and collaborating with our functional partners to deliver quality business solutions
• Ability to develop individuals and teams