xSuite is a leading provider of SAP Procure to Pay Solutions with a strong global presence. They are seeking a Senior Customer Success Manager to enhance customer relationships and support clients as they transition to active users of their products.
Responsibilities:
- Regularly check in with customers to develop an open communication line so that concerns can be promptly heard and addressed
- Present/Demo our solutions to customers
- Coordinate sales efforts for services and license revenues
- Prepare and submit sales contracts
- Drive product value
- Develop trusted advisor relationships with executive sponsors
- Prepare weekly and monthly reports
Requirements:
- Team spirit and the ability to take responsibility for tasks
- Strong written and communication skills in English
- Excellent communication, interpersonal, problem-solving, presentation, and organizational skills
- 3-5 years experience within a Financial (Accounts Payable), Technical, Business Administrative, or SAP FI/CO Analyst setting
- The ability to adapt quickly
- The ability to promote products and grow relationships