Senior Project Manager

Fragomen is a leading firm specializing in immigration services, and they are seeking a Senior Project Manager for their Strategic Delivery Office. The role involves managing complex strategic projects, ensuring timely completion while collaborating with cross-functional teams and maintaining effective stakeholder communication.

Responsibilities:

• Successful management of firmwide program(s)/project(s), ensuring projects are completed on time, within scope and budget
• Work with the sponsor/s to define business case, project scope & success criteria and KPI’s
• Work with the cross functional teams to confirm the approach, governance, milestones, and the plan
• Develop and track detailed project plans, milestones, and roadmaps, to monitor and track progress
• Report progress across multiple projects to all relevant stakeholders, escalate to EPMO Director as required
• Manage changes to the project scope, schedule, and costs by following a formal change request process through the Design Governance Board
• Measure project performance using appropriate tools and techniques
• Report and escalate issues / risk to minimize project risks
• Create, maintain and enhance comprehensive project documentation using firm standard tools and guidelines
• Follow project management discipline, methodology and best practices

Requirements:

• At least 10-15 years of experience managing multiple projects simultaneously, preferably in the consulting, information technology and business transformation
• Experience with O365 suite of tools, Microsoft project, ServiceNow, Tableau & SharePoint sites
• Proven experience managing multiple complex projects simultaneously in a business environment
• Strong understanding of client service delivery models, with the ability to balance client expectations and operational constraints
• Excellent stakeholder management and communication skills, with the ability to influence at all levels
• Strong problem-solving capability, with experience analysing business processes and implementing practical solutions
• Ability to translate strategic objectives into actionable delivery plans
• Proactive and results-driven, with the ability to operate effectively in a fast-paced, client-focused environment
• Strong organisational skills, with the ability to manage multiple priorities and deliver to tight deadlines
• Strong project management skills with experience in organizing, prioritizing, planning, and executing projects from definition through implementation, involving internal personnel and external vendors
• Experience impacting transformative strategy within a large enterprise environment
• Self-motivated, Self-driven, enthusiastic, and a passionate team player
• Excellent communication skills, analytical ability, and strong organizational skills
• Must be extremely structured to keep a team organized
• Capable of strategic thinking and moving strategic plans into action
• Attention to detail and multi-tasking skills
• Strong working knowledge of project planning tools
• Flexible to travel when required
• Bachelor's degree in business or a related discipline preferred, or equivalent relevant experience
• PMP, PfMP, Scrum Certification highly preferred
• Experience working in regulated environments (e.g., immigration, legal services, compliance, HR services) is highly desirable