Senior Software Engineer, Platform

SeatGeek believes live events are powerful experiences that unite humans. The Platform organization helps turn that vision into reality by providing a secure, reliable foundation for building and shipping products. In this role, you’ll work closely with partners across engineering and product to design and deliver capabilities that are easy to use, dependable at scale, and flexible enough to support different team needs.

Responsibilities:

• Design, build, and support shared platform systems and tooling that help teams across SeatGeek develop and run services reliably
• Partner with engineering and product teams to address performance, scalability, and reliability needs as our marketplace and business grow
• Contribute to system reliability, observability, security, and scalability through automation and well-considered abstractions
• Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and responding to incidents and support requests with guidance and collaboration from the team
• Collaborate across teams and disciplines to identify friction and improve how software is built and operated at SeatGeek
• Help evolve internal platforms, APIs, standards, and shared tooling to improve reliability and developer experience over time
• Participate in evaluating new technologies and patterns, balancing short-term needs with long-term maintainability and operational health
• Use automation and emerging tools, including AI-assisted workflows, to improve development and operational efficiency
• Share context and learnings through documentation, design discussions, and collaboration across teams

Requirements:

• Experience contributing to the design, development, or operation of shared systems, platforms, or infrastructure that support other engineers or teams
• Familiarity with building, running, or improving production systems, and an interest in reliability, security, scalability, and safe ways to deploy and operate software
• A thoughtful approach to writing and maintaining code, with attention to clarity, maintainability, and how others will use and operate what you build
• An interest in developer experience and platform usability, including how tools, abstractions, and workflows affect team productivity and broader business goals
• Comfort collaborating across teams and disciplines, communicating clearly, and turning broad needs into practical technical solutions with support from others
• A commitment to learning and growth (both your own and your teammates') through knowledge sharing, feedback, and continuous improvement