Senior Director of Product Management

Sony Interactive Entertainment is the company behind the PlayStation brand, delivering cutting-edge hardware and network services. The Senior Director of Product Management will lead a team focused on enhancing player experiences and business results for live service games.

Responsibilities:

• Drive measurable improvements in player retention, monetization, and portfolio health through clear goals and actionable insights
• Identify opportunities to improve product performance, influence key partners, and lead initiatives from concept to results
• Define success metrics and reporting for game health, using data to shape clear, actionable product strategies
• Help shape how PlayStation Studios publishes and grows live games, developing playbooks and benchmarks that scale across titles
• Communicate insights in a simple, compelling way, helping teams understand game performance and where we can improve
• Stay up to date on industry trends and innovation, keeping PlayStation connected to new ideas, innovation, and emerging best practices
• Lead and mentor a central Product Management team that partners with studios to strengthen player engagement, retention, and monetization across our live service portfolio
• Lead the PlayStation Studios Mobile team, refining and evolving a portfolio of titles in partnership with central and studio teams
• Build a culture of shared learning and experimentation within the PlayStation Studios Live Service team
• Strengthen the relationships & operating model between User Research, PM, and Analytics
• Advocate for studio Product Management needs across the wider PlayStation organization
• Partner with studio leadership & Product Management teams to drive strong business performance in their games
• Consult with studios on product roadmaps to help build games that keep players engaged and invested while driving sustainable, long‑term business results
• Work closely with marketing and sales to develop and evolve strategies that meet product performance goals and improve how we publish our games
• Partner with digital marketing and CRM teams to identify opportunities that boost in-game and out-of-game engagement
• Develop a clear picture of portfolio health across all live service titles, using consistent models and reporting to guide decisions and priorities
• Partner with key functions across PlayStation, including publishing, platform, analytics, and finance, to align on goals and investment priorities for the live service portfolio
• Build best practices and scalable processes that help teams across PlayStation Studios deliver engaging, healthy, and successful live service experiences

Requirements:

• Proven leadership and track record in product management or business performance in the games industry
• Seasoned people leader with the ability to manage, mentor, lead, and inspire a highly skilled team
• Ability to lead complex operational and strategic change initiatives
• Strong business acumen with the ability to use data and insight to shape strategy and drive smart decisions
• Expertise in understanding and managing the player lifecycle — from acquisition and onboarding to long‑term engagement and monetization
• Deep understanding of industry trends, the competitive landscape, and how to turn a big-picture vision into practical plans
• Skilled at interpreting data & research and turning insights into clear, data-informed strategies
• Good understanding of statistics and strong quantitative skills
• Strong communication and collaboration skills to partner with multiple teams, including marketing, game development, and leadership
• Comfortable influencing and aligning cross-functional partners to drive shared goals
• Passion for live service games, with a strong understanding of what engages and retains players