Site Reliability Engineer

Data Nexus AI is seeking a highly experienced Senior Observability & Site Reliability Engineer to support large-scale enterprise platforms and mission-critical applications. The role involves close collaboration with development, infrastructure, and operations teams to ensure platform reliability, performance visibility, and incident response effectiveness.

Responsibilities:

• Design, implement, and maintain enterprise observability solutions using Splunk Enterprise including dashboards, alerts, and data ingestion pipelines
• Develop and enhance monitoring frameworks for infrastructure, applications, and web platforms
• Automate operational processes using Linux shell scripting and Python
• Implement intelligent alerting strategies to reduce noise and improve incident response efficiency
• Provide L3 production support for business-critical applications and infrastructure
• Support cloud and containerized deployments across AWS and Kubernetes environments
• Collaborate with engineering teams to standardize logging and telemetry practices
• Drive root cause analysis, post-incident reviews, and continuous reliability improvements
• Build operational runbooks, disaster recovery procedures, and service continuity plans
• Integrate monitoring and deployment workflows with CI/CD tools such as Jenkins, Git, and TeamCity
• Support database monitoring and performance analysis across SQL Server, Oracle, DB2, and MySQL platforms
• Participate in ITIL-based change, incident, and problem management processes

Requirements:

• Strong hands-on expertise in Splunk engineering, administration, and architecture
• Advanced experience in Linux / Unix environments
• Proficiency in Python, Shell scripting, and automation frameworks
• Experience with AWS cloud services and Kubernetes / Docker platforms
• Knowledge of monitoring tools such as Nagios and custom observability solutions
• Experience supporting high-availability web platforms and distributed systems
• Strong troubleshooting and production incident management skills
• Understanding of CI/CD pipelines and deployment automation
• Familiarity with ITIL processes and service management tools like ServiceNow
• Splunk certifications (Power User / Admin / Architect)
• Experience building large-scale telemetry platforms
• Background in financial services or high-transaction enterprise environments
• Experience designing intelligent alerting and automated incident workflows